Afni

read moreWe believe in the power of your customers and the relationships you have with them. After all, your company is more than products and services. It's built on the connections you have with people and the way your brands make them feel. We interact with your customers when and how they need you, using the technologies they prefer. Your reward is their brand loyalty. Our call center agents help customers over the phone. We use the best technologies and award-winning training to create remarkable one-to-one connections with your customers.

read moreAfni is a global team of people passionate about helping brands develop meaningful and profitable relationships with their customers. It's what we do and why we're here. It was in 1936 when we got our start as a consumer collections agency in Bloomington, Illinois. Today, we're so much more. Our channel strategies and customer lifecycle solutions give our clients different ways to connect with their customers for many reasons. Our contact center teams know what it takes to get the results your business needs.

read moreLong gone are the days of dictating the terms of when, where, and how customers can communicate with brands. Today, your customers are empowered. They use laptops, smartphones, tablets, and kiosks everywhere. At the touch of a finger, anytime of day, people have access to limitless information. With convenience comes the expectation of service everywhere, anytime, on their devices of choice. We're paying attention and are ready to put the right mix together for your business and its customers. Our call center agents help customers over the phone.