Ambs Call Center

read moreWe'll create a customized call center strategy that helps your business achieve your goals. No matter what industry or business you're in, we're here to answer your phone calls promptly and professionally. You will benefit from our years of experience, proven processes, and best practices that will help you find more customers and reduce your costs. The team at Michigan CAT has relied on Ambs Call Center for years to provide our customers with with best-in-class answering service 24/7. We have been extremely satisfied with Ambs Call Center's service.

read moreWhen you provide 24/7 telephone answering services, you don't get a day off. We eat, sleep and breathe customer service. It's critical that we provide you with the very best level of service possible on every call. Over time, we've learned how to take the best in technology and translate it to solution for our customers. Our core focus is to provide premium answering service geared towards helping you succeed. We're a friendly, family owned and operated, answering service and on call company that loves delivering great results for our customers.

read moreIf you're like most of our customers in the healthcare industry, you became a medical professional to help others. While in the middle of an emergency situation, you don't have time to focus on administrative tasks. That's where Ambs Call Center comes in. Our HIPAA compliant medical answering service will make sure your patients get treated in a respectful, private, and compassionate way. This frees you up to focus on their care instead of on administrative duties. Ambs Call Center offers streamlined communication solutions to healthcare organizations, along with on call after hours answering services for medical offices.

read moreCall center services act as an extension of your own business' customer service. First, you choose when you would like call center support (popular options are nights, weekends, and holidays). When a call is made to your telephone number during those times, it's automatically forwarded to the call center. An agent answers, using your business name and information, and assists the caller with whatever they need. Second, messages from callers are relayed to your team. There are many options for this - including calls, texts, and emails - but all of this information is also available in a real-time dashboard.

read moreMaking sure that your phones get answered is a critical part of ensuring your customers' needs are met. You already know the demands of a 24/7 service company. Being available for new and current customers is job #1. Since 1932, we have been working with the best and brightest heating, ventilation and air conditioning professionals in the industry, and have crafted our answering service to match how businesses like yours operate. Our proven process for call handling will give you a competitive advantage in your market, and can turn make the difference when turning satisfied clients into repeat customers that refer their friends.

read moreWe have medical answering service solutions for those serving the entire continuum of healthcare. We can help you increase patient satisfaction and improve treatment processes while reducing your readmissions. We have experience in providing home care answering service encompassing all services of home health care, including skilled nursing, infusion, physical therapy and more. Our agents have years of experience in handling home care, hospice and DME calls. We listen to the needs of your clients and assure them that we will connect them with your on-call staff member.