American Alarm & Communications

read moreAt American Alarm we believe in reliable, local protection. We've been protecting homes and businesses across New England since 1971. Our company is staffed with dedicated professionals who live in the communities they serve- perhaps even in your neighborhood. I contacted American Alarm to inquire into the possibility of adding a medical alert service to my dad's (father lives alone and is turning 81 this week) home security system. While this is something you guys do every day, acknowledging that a parent needs an additional level of emergency communication in order to maintain their independence is a sensitive family discussion.

read moreWhat good is a home or business security system if it doesn't work when needed? At American Alarm, we follow a proactive service model to make sure our customers' security systems are always in proper working order. For our monitored residential customers, we provide a lifetime warrantee on the home security systems we install. We also offer a free annual wellness inspection for monitored residential customers in core coverage areas, so we can identify and fix any maintenance issues before they become real problems.

read moreThere aren't many second chances with fire or life-safety threats. American Alarm works closely with our commercial customers to make sure their life-safety and fire alarm systems are always ready to do their job. We offer a full range of test and inspection services that are tailored to the needs of each customer. Our technicians are highly-trained, fully-licensed and ready to respond 24-7. We never use just "inspection" crews. Our field team knows how to test, inspect, and more importantly, fix the security and fire alarm problems they might find.

read moreFor over 45 years American Alarm has been dedicated to providing residential and commercial customers with reliable sales, service, installation and monitoring of integrated security and life safety systems. American Alarm was founded in 1971 by three engineers from the Massachusetts Institute of Technology (MIT) who have worked to bring the benefits of new technology and systems to our customers. Though we have grown over the years, our mission has remained the same: to provide the best possible security technology and customer service to protect homes and businesses across New England.

read moreAt American Alarm, we strive to provide our customers with outstanding security services every day. This means taking a proactive approach to service, 24/7 support, and a quick response to service calls. American Alarm's 24-Hour Security Command Center is Five Diamond Certified from The Monitoring Association (formerly the Central Station Alarm Association) and operates continuously with a staff of highly trained operators who respond in less than 20 seconds or less, on average, to priority signals.

read moreWhen trouble strikes, the security of your home or business depends on rapid response. Our 24-Hour Security Command Center in Arlington, Massachusetts is staffed by our own team of experienced operators who respond, on average, in less than 20 seconds to priority signals from our customers' homes or businesses. Our Command Center holds the highest available certifications from Underwriters Laboratories (UL) and The Monitoring Association (TMA). It has triple-redundant telecommunications links and back-up power systems to ensure we can operate under any conditions.