Answering Innovations

read moreNo matter how large, small, or complex your order taking needs are, Answering Innovations call center operators can provide both basic and advanced Order Entry and order taking services. We have invested and will continue to invest in state of the art software packages. We have decades of experience taking orders. We can offer your customers the personal and professional service that they deserve and you demand. Answering Innovations, the order entry specialists, can professionally handle all your order entry and order taking needs.

read moreAnswering Innovations' powerful secure messaging app, integrated with our call center software, enables answering service operators to dispatch secure messages to your smartphones, tablets, contact web portal, or even your Android wearable devices. When a call comes in, an agent answers the phone as a seamless extension of your office, takes a message and, if protocol dictates, dispatches a message to you or your on-call personnel. Traditionally, phone answering services have dispatched messages via pager, email, text message (with or without confirmation), or by calling out the message.

read moreSmall businesses can project a big presence with the help of a live telephone answering service. Open 24 hours a day, 7 days a week, during business hours and after business hours, on weekends and holidays, a live call answering service for small businesses like Answering Innovations will deliver a higher level of availability to your customers. This improves the image and brand of your small business by never letting a customer's valuable call go to voicemail and boosts the bottom line by ensuring your business never misses out on a potential lead or sale-even when you can't answer the phone.

read moreAnswering Innovations is a premium live telephone answering service for property management companies nationwide. Provide professional and worry-free property management services to your residential property owners by offering exceptional 24/7, round-the-clock customer service. When a property emergency strikes homeowners, they expect to reach a live voice every time they dial your number. When your customers call, let our experienced, courteous, and reassuring answering service operators answer for you.

read moreIn business since 1977, with roots in the live telephone answering service industry dating back to 1948, Answering Innovations has decades of experience providing high quality and professional phone answering services and messaging dispatching for the HVAC industry. HVAC, plumbing, and service industries comprise a large percentage of our clientele. We have the experience you can trust. We understand that when your customers call they might not be in the best of moods. HVAC answering services ensure your customers will always reach a live and empathetic voice -- even if they call after hours.

read moreAnswering Innovations offers fully HIPAA-compliant live medical answering services for many types of health organizations. Our medical answering service operators answer live telephone calls for doctors, psychologists, counselors, dentists, crisis support services, hospice centers, small medical centers, and large hospitals-to name a few. Our live call center operators are expertly trained in the medical messaging field and have vast experience answering medical calls, taking messages, and, when appropriate, dispatching to your on-call staff based on your customized protocol.

read moreAnswering Innovations LLC is a telephone answering service with a long tradition of answering calls for lawyers and attorneys for both small law practices and large firms with hundreds of partners. For years, our professional and courteous call center operators have acted as an extension of law practices-answering phone calls, dispatching messages, and more. Attorneys using the Answering Innovations lawyer answering service never have to worry about missing an important call from a client. When your client calls, he or she expects to reach you, not your voicemail.

read moreAnswering Innovations offers professional live telephone answering services for plumbers and plumbing contractors. When a customer calls in with a plumbing emergency, they are typically not in the best mood and are relying on you for immediate help. The last thing they want to hear is your voicemail. When you choose Answering Innovations, you choose to give your customers a friendly, reassuring, live voice every time they dial your number; you choose to never miss out on a single call or opportunity to acquire new business.