Answernet Network

read moreTrust the experts at AnswerNet with your business outsourcing. From telephone answering services to automated texting and more, AnswerNet provides our customers with the people, services and technology to help them run their businesses, their way. Whether you need a simple telephone answering service or a complete customer care department, AnswerNet is here to help with answering all your incoming calls. AnswerNet's outbound call services include everything from setting appointments to telesales campaigns.

read moreAnswerNet is a brand name for the AnswerNet family of affiliated companies - including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp. and Synergy Solutions, among others. Together with our affiliates, AnswerNet operates over 25 contact centers within the continental United States and Canada. We provide a vast range services to optimize telephone answering services, appointment setting and confirmation, customer support, sales, lead qualification, market research, and a host of other contact management solutions provided to thousands of satisfied clients who process tens of millions of contacts each year.

read moreAnswerNet's Inbound Call Centers will handle your incoming calls and save you time and money. Inbound call centers focus on taking the incoming phone calls for your business or organization. Our professionally trained agents will handle your incoming calls to your specifications-day or night. With 25+ contact centers throughout the USA and Canada, AnswerNet can easily scale to meet your requirements. AnswerNet specializes in recruiting, training and supervising top-of-the-line call center agents and managers.

read moreThe global business landscape is changing. This intensifies the need to provide services and support to customers throughout the world. Your business must cater to more than just English-speaking prospects and customers. AnswerNet's Multilingual Support Services provides fluent, native speakers of English, Spanish and French. Need other languages? We have that covered! And with 25+ contact centers in the United States and Canada, our call center services are available 24/7/365. AnswerNet's multilingual call centers have bilingual Spanish-English and French-English call center agents, providing your company with bilingual answering services, customer support, market research services, telemarketing and telesales programs.

read moreWhen your phones ring, let AnswerNet take the call. Our team of courteous, well-trained agents is standing by for you, after hours, for call overflow, emergency calls, or whether you just need a little help handling the phones during business hours. With 25+ contact centers, our live answering services are easily available throughout the US, and Canada Multi-lingual answering is available for Spanish, French and 250 other languages and dialects. AnswerNet can provide you with virtual receptionists to answer, screen, announce, prioritize and redirect calls - at any time, day or night.

read moreAnswerNet and Connect Direct have partnered to bring the deaf community to the forefront of today's customer service solutions. Companies can now allow customer service representatives to connect immediately through video chat. AnswerNet can provide instant video chat services with deaf or hard of hearing call center agents who can speak to consumers through American Sign Language (ASL). Our highly trained agents are efficient and provide clear and direct communications with deaf customers, connecting immediately on their phone through video chat.

read moreAnswerNet's Automated Call Center Services offer electronic solutions that are cost-effective, easy-to-use and highly scalable. Nearly every business relies on electronic processes to stay in touch with customers. But are they getting the most out of these channels? AnswerNet can help companies integrate automated solutions without the cost of installing software of hiring additional technical support. Each of AnswerNet's automated services is backed by our in-house IT team, ready to provide you with customizable technology solutions.

read moreAnswerNet offers affordable call center services that can grow with the evolving business needs of startups and small businesses. Our answering services for small businesses can help your company to grow and be profitable. Whether you are an entrepreneur starting a new business or you run an already established small business, there are many tasks to focus on at once. The ability to provide excellent customer service while maintaining your focus and minimizing costs is an important incentive for hiring an answering service.