Budget Food Store

Car Rentals in Savannah, GA
Car Rentals in Savannah, GA Budget Rent a Car of Atlanta is an Independent Licensee System of Budget Rent A Car System. One of the world's finest-known car rental brands. The franchise, the biggest of all of the Budget franchises, has been in business since 1977. Budget carries a line of fuel-efficient vehicles, sedans, luxury cars, convertibles, SUV's, minivans, passenger vans, cargo vans, and moving trucks. Budget of Atlanta is open seven days a week and has competitive pricing for corporate accounts.

Contact Details

Address
1028 West Bay Strt
Savannah, GA
31415
Phone
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User Reviews
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Heather Jones-Oramas
Feb 16, 2021
Worst experience
One of the worst experiences of my life. We prepaid and reserved a car prior to our trip. We were exhausted from weather delays with our flight already and had to wait half an hour in line to get our car, which I wasn't too upset about. However, we were then told that we could not complete our transaction due to using a debit card. Why allow me to prepay if I couldn't use the card? I was told I would also need a piece of mail with my address on it in order to use the card. How the heck would I have that if I was traveling and had no prior knowledge of needing it? Was given a slip of paper to call and modify my rental to my husband's name as our credit card has his name and therefore I could not us it on my reservation. Was told that my prepay had to be cancelled and new reservation made. $360 suv was now $600. Stand in line 30 mins again and told they have no suv's and we get up with a van. Told about being charged the $250 holding fee but get charged $450 on top of the $600. Was I upcharged for the van? I don't even know anymore at this point. If an SUV was reserved a head of time, why were there none for me? I give everyone the benefit of the doubt and never take out frustrations on employees but even the employee we dealt with had a poor attitude and it felt like she wrote us off to get rid of us. Eye rolls and all. I feel as though we were completely scammed by the whole operation and will never use Budget again.
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Kenethia Swanson
Jun 27, 2019
Very horrible company
I rented a 26 foot truck to drive from Az to Atlanta two weeks ago. I paid for insurance and flat tire insurance. Before I could get on the road the mirror arm and the truck broke. I called to get it repaired after waiting 4 hours the person jerry rigged it together with a close hanger. After driving for 6 hours it broke again I had to duck tape it. 12 hours into drive the driver side mirror broke and I drive someone off the expressway. The entire trip was a nightmare. When I get to Atlanta finally the tire busted. What are the chances of that? It took me the entire 7 days to drive unsafe. I called the insurance company about the tire that took 6 hours of waiting for a repair person and for them to fix it. Because it took so long that it was returned full of gas and 1 hour late. Before the truck was considered late I called customer service and notified them. They said they world “look into it” and get back with me. 3 days later they took 250 dollars out of my account instead of giving me my deposit of 150. So I called customer service and was transferred to corporate where I was told that it would take five to seven days before my money would be returned plus my 150 deposit. It’s been 15 days and I’m pissed to say the least. I should’ve rented Uhaul although a little more expensive I would’ve had a better truck and good condition and their customer service works faster in 48 hours. I suggest if you need to move don’t use Budget use uhaul or Penske Truck. If you want to die or kill someone rent a budget truck. Very horrible company that’s robs people and then when they get caught don’t want to pay up. I WILL NEVER RENT A BUDGET TRUCK EVER! I will carry all my stuff on my back before I rent another budget truck.
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Budget Food Store
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Rated 1 of 5 from 2 reviews
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