Cms

read moreWe have everything covered. 360 solutions that make outsourcing simple and affordable. Partnering with CMS allows you to setup the perfect call center operation without equipment, personnel, training, or headaches. All of our contact center solutions are 100% customized to meet your needs. From basic telephone answering services to fully integrated call center applications and automated IVR systems. CMS has worked with clients in every major industry and understands the diverse needs of different organizations, from the metal and alloy industry to property management corporations.

read moreDedicated to customer service and operational excellence, Continental Message Solution is an award-winning call center and live answering service serving the communication needs of clients worldwide. For more information on the communication solutions we provide and industries we serve, explore the tabs below. Founded in 1967 in Columbus, OH, CMS was initially established to provide answering and secretarial services to the businesses of Central Ohio. Since then, CMS has developed fully customizable products and supports many different industries worldwide.

read moreCMS is a leading provider of Doctor Answering Services trusted by medical professionals nationwide. Helping busy doctors and office managers streamline their practices and handle important phone calls since 1967, our 24-hour Physician Answering Service is a reliable, professional, and cost-effective solution for communicating with your patients. Remaining available to your patients and delivering superior customer service is critical to the success of your practice. Doctor Answering Services from CMS allows physicians to effectively coordinate all of their front-office telephone support needs without drastically increasing costs or burdening existing staff.

read moreYou know it's important to have someone answering your calls, but the idea of maintaining an office staff and the accompanying overhead doesn't seem worth the return. With attorney answering services from CMS, you don't have to make a choice. You're busy and focused on your work. There's no need to waste time or money on additional office support. Our attorney answering services provide you with professional, highly trained receptionists who are available to handle and route your calls 24-7. Whether you need someone to forward your lines to after office hours or an around-the-clock solution, we have you covered.

read moreOur live answering services provide professional, highly trained operators to answer, route, and dispatch calls on your behalf. All services are personalized to your needs and configured to execute your specific instructions. For more information on our services and a no obligation quote, contact CMS anytime online or call 800.369.8908. Have other communication needs? We encourage you to browse the variety of answering services and call center services we provide to learn more about how we can help your organization.

read moreCMS is the perfect partner for HVAC contractors looking to grow their business without the hassle of hiring employees. Our HVAC answering service provides 24-7 access to professional operators who work as an extension of your business, answering and dispatching calls based upon your instructions. When they need HVAC service, customers will choose the first company that can respond to their emergency. If you don't answer, the customer will move on. Over 60% of after-hours calls generate significant revenue for HVAC companies.

read more50+ Years of Experience. Since 1967 we have been a valued partner to the medical industry. We've worked with practices of all specialties and sizes, from single-provider offices to complex multispecialty nationwide healthcare systems. We're available when you need us the most whether that be After-hours, Holidays, Daytime Overflow, or staff Illness. Since CMS operates using a forwarding process, support is completely on-demand. Are you a physician or medical office manager that's tired of answering services that can't do the basics?