Corporate Transit-America

As I travel around the country, one thing strikes me more and more: a lack of service and attitude. More often people are so wrapped up in the day to day functions of their jobs that they seem to forget that without the client being satisfied, they wouldn't have a job. They seem to feel that just being at work is enough. Example: The agent at an airline who is so busy trying to tell you why he or she can't do something for you? The waiter at a restaurant who messes up your order and is put out when they have to take the time to fix it.