Ebsuite - E Business Suite

read moreEBSuite's engineers work directly with our customers to design unique new features. This partnership has created a highly customizable, easy-to-use fully automated on-demand Customer Relationship Management (CRM) solution. With features that increase your team's productivity, flexibility and agility, so you spent more time with your customers and less time with software. Leveraging a unique modular application design, EBSuite reduces CRM software and operations costs, while delivering the most comprehensive feature-rich suite of CRM applications in the industry.

read moreOur customers have gained a competitive edge using EBSuite's solutions. Our CRM tools are making a difference, every day, within their organization. See why thousands of customers worldwide have chosen EBSuite as their Online On-demand CRM solution! Intuitive interface, ability to link complex sales relationships easily, with complete functionality and flexibility. A great CRM solution. What I really, really enjoy is that SFA and CRM are combined because that saves a lot of time. The fact that Sales and Support are in the same application is very handy for me and for sales.

read moreDeliver superior customer service while you differentiate your organization and maintain a lower cost structure. Leverage customer loyalty into a competitive advantage with our fully integrated Customer Support - Help Desk module. With EBSuite your team can anticipate their needs and exceed their expectations. EBSuite's Customer Support - Help Desk module offers enterprise features like those found in Remedy, Siebel and Kana. EBSuite features include our customer self-service web site which provides a unique custom page layout experience for each customer, direct case creation from customer support emails, automatic closed-loop case communication feedback, automatic executive case notification and automatic case creation and routing.

read moreEBSuite is always looking for talented partners who have CRM industry and technical expertise, a strong customer service focus, and a sound business model. EBSuite offers 3 types of rewarding partner programs. The programs are titled: Private Label (co-branded or fully-branded), Value Added Reseller, and Commission Agent (simply refer customers and receive commission rewards). For more details on our partner programs, register to have an EBSuite representative contact you or call 888. Simply refer customers to EBSuite and receive rewards based on their level of license activity as long as they remain a customer.

read moreEvery business is different! That's why we designed our CRM solution as a set of integrated modules. This design allows you to design and configure a unique solution that fits your unique business requirements. Purchase and deploy exactly the software you need, and put it in the hands that need it most. Together, we design the perfect solution! Enterprise grade CRM @ No Risk. Each customer receives our priority technical support. This includes company administrator training, setup and customization of each module.

read moreOur experience has shown that "getting started with something new" can be difficult. That's why, we offer personal one-on-one training and setup to get you started in hours not days or weeks. EBSuite's Online / Offline User Guides explain every feature step-by-step in each module (.PDF format). Or our interactive Flash Tutorials present each feature to you. Visit our self-service support portal to log a service request, search for an answer, or view a flash tutorial. Our online and offline CRM users' guides cover every feature in each module.

read moreSynchronize your contacts, calendars and tasks with Microsoft's Outlook email and calendar application. Enable users throughout your company to work together to share calendars, tasks between the EBSuite CRM group calendar and tasks and the familiar MS Outlook interface. This will ensure your critical customer information is within easy reach, whether you're connected online or offline. Empower users to leverage EBSuite's built-in group calendar, task and company resources to work together and understand everyone's availability.

read moreThere will be those times when you may not be connected to the Internet. However, with EBSuite's free offline CRM solution you have the same easy-to-use interface to enable you to get work completed, update customer information and then sync and update when you're reconnected to the Internet. It will run on almost any laptop, since our offline CRM solution is built on the Java platform. Just open our application when your disconnected from the Internet and work as usual. When your back online, all your information is automatically updated.