Masterit

read moreVC3 has been on the leading edge of Information Technology since 1994, providing client-oriented solutions to both commercial and public sector clients. We implement IT projects and services that can provide above-average returns on investment, significantly enhance productivity, and lower technology ownership costs. The advent of cloud computing has made VC3's long term strategic goal of offering customized solutions a reality. VC3 has been delivering Cloud Computing for more than ten years, with new solutions being continuously added.

read moreWe fully understand the IT hardware, applications and systems in use by municipalities and businesses managing complex regulations. From guaranteeing compliance e.g. CJIS, ADA, etc to ensuring that your IT system works as intended, we can speak to our experience successfully supporting over 200 public and private-sector clients across 10 states. VC3 serves as the system administrator of your applications. We offer full lifecycle management, including awareness of your application version as well as support for app retirement and new releases.

read moreWe understand your unique IT needs and build solutions that meet your organization's productivity goals. We equip your IT department to take on rewarding, strategic work while we resolve the day-to-day hassles. By awarding us with Qualified Multitenant Hoster (QMTH) status, Microsoft has acknowledged VC3's commitment to industry best practices as well as compliance and regulatory standards. Learn more about VC3's QMTH status. Our Microsoft certified data centers can host powerful and feature-rich software suites such as Windows, Office 365 ProPlus, Project Online Professional, Visio Pro and others via shared computer activation (SCA) technology.

read moreYou receive a thorough evaluation of your resources - fiscal capacity, staffing and assets - so that we can develop a plan that maximizes what you have available, including your staff. Your unique circumstances and necessary IT requirements are considered with any proposal we create. We guarantee your budget is being efficiently spent without any waste or unnecessary expenditure. Not only do we handle the heavy-lifting of managing your assets, but we optimize systems and processes to reduce future problems.

read moreEnsuring that your website meets your online goals and your visitors' needs doesn't stop when you launch your site. Web technologies and user expectations are constantly evolving, and VC3 is your partner in ensuring the long-term success of your newly developed website by going above and beyond the typical support model. VC3's Partnership Plan includes a free redesign of your website every four (4) years, ensuring that not only your technology is up to date, but that your visual design is keeping up with current trends and appealing to your website's visitors.

read moreThat's why we conduct regular & comprehensive cybersecurity risk assessments. We'll analyze your current infrastructure, find all of the vulnerabilities, and help you close them — on an ongoing basis. Our cybersecurity services include enterprise-grade firewalls and activity monitoring, so we can help you secure your network without breaking the bank. With the rise of BYOD (Bring Your Own Device) policies, your biggest security risk may already be sitting on a desk in your office. Whether or not your organization has a BYOD policy, we'll help you secure every device on your network with mobile device management, strict access controls, and multi-factor authentication.

read moreWe help guard your municipality against cyberattacks, viruses, ransomware, and data breaches by keeping your computers patched, protected, and healthy-24/7. Our management includes always-on monitoring and alerting for issues, enterprise-class antivirus protection, automated computer maintenance, ongoing software patching to keep you secure, and regular training to keep you and your staff on guard and alert. Every day of the week, our U.S.-based helpdesk team supports you in the office, working from home, or while you're on the road.

read moreAll Incidents are assigned an Incident Number to track the resolution. By using the Incident Number, any of VC3's Service Desk engineers can determine the most current status of the Incident resolution and assist the customer. Priority 1: System/device/service down causing work to cease and critical impact to the organization or a whole department; no work around available; customer is in danger of or is experiencing a financial loss or the ability to make strategic business decisions is impaired; begin resolution activities immediately.