Signet 6 Network Sciences

Set up in 1991 as Intelex. The firm provided telecommunication system equipment repair and asset management solutions to huge AT&T, Nortel, and IBM Rolm system users throughout North America. By the mid 1990's and with several thousand clients, 1000's of transactions, and even more conversations, we made an observation. Telecom departments have a much larger quality problem with vendor provided technical services than the provided products.