Steve's Plumbing & A/C Service

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I'm only writing this review to highlight the efforts of an individual technician. Zach Brownfield has over 10 years of experience in and out of Hawaii. His skill and expertise is extremely evident in his work. It's clear to me he is passionate about his trade and it's also clear his training polished him into the highly skilled technician he is today.

Not only did Zach install 3 faucets and drains, a water softener, a toilet, and repair a hot water heater, he provided detailed explanations of what he was doing and took the time to provide tips and tricks to better maintain all of these items. I watched as Zach meticulously installed these items leaving no stone unturned and taking no shortcuts. Zach also repaired problematic items performed by an unskilled plumber from another company.

It was clear Zach was focused on getting the job done to completeness and perfection, time was not his priority, but rather, Zach went above and beyond and though I believe the prices are too high Zach did his best to find ways to make the service affordable. If this review was for Zach alone, it would be a 10/5 (Amazing job), but due to the price gouging, I rate Steve's Plumbing a 4. HIGHLY recommend you call and request Zach for all your plumbing needs in the future!

Rodney saved the day! We recently had our bathroom renovated and could not figure out why our new toilet was not flushing the way it should be. We called Steve's as we have used them before, and Rodney was there the same day, quickly figured out the problem and a solution! He was able to gracefully pull out a few caps that had got pulled into the toilet bowl (during the renovation) which he thankfully had to spend sometime to get them out as they were really stuck in there. Thank you for taking your time Rodney to figure out the issue and find a solution!

Josh and Dell just completed a plumbing water leak at our residence. We have high praise for both of them. They found the leak fast and repaired it in a timely manner The job was done professionally, reliable, friendly and courtesy. We will recommend Steves plumbing to our friends

Pipe Whisperer. Matthew Gillander is the name given to a man who will forever be known as the pipe whisperer. He speaks to stubborn pipes and gets them to release the clogs and bad mojo that stops the flow. Thank you sir for clearing the recurring clogs that other so called professionals could not. And he works his magic and still helps us mortals save money. from our family to you sir, you have our gratitude.

Very informative on everything that needed to be done and done in a short time, Great service Josh and his team provided. Thank You

Aloha, I would just like to leave a service review for the plumbers at Steve's Plumbing! For the past month we've been having some issues with our bathroom plumbing, and the plumbers from Steve's Plumbing have then absolutely exceptional! There was one plumber who stayed over four hours to try and solve our drainage problem. He did not leave until 1 AM and was so gracious after working so hard to resolve the problem which he did. However, we had an issue in the guest bathroom and our plumber Sunny was able to come in, assess the problem and work on the drainage until it was solved!

He was very friendly, knowledgeable, and even cleaned our tub and toilet before he left! We are very happy with Steve's Plumbing and hopefully the issue has been solved!

Terrific job. Responsive. Dedicated. Professional. Reasonably priced. Great service. Would give them a rating of 10 out of 5 they were so good!

Excellent experience from booking the appointment, to the service call itself (Josh, the technician, even came earlier than promised). The work was high quality and everything was done in a minimally invasive way with little mess. Recommended.

Steve's Plumbing is professional in uniform and interactions. They were easy to talk with and sincere while listening to your concerns. They were not insistent on what you needed to do. They did what you called them to do, did the work fast and professionally. They were polite. I would call them anytime over their competitors. I recommend Steve's Plumbing to others.

Steve's Plumbing and AC came recommended to me so I called them when I had an issue with my old AC unit. I was able to get an appointment quickly, and Jake came out for the service call in the early part of the window given to me (always helpful!). Jake explained everything, gave me options for a repair needed as well as let me know what to expect within the next 2 yrs so that I could plan. No high pressure upselling and he fixed the problem. I will use them again if/when the need arises!

Excellent service! Highly recommend Steve's Plumbing. Services: Toilet repair, Garbage disposal installation, Plumbing leak detection, Plumbing pipe repair, Faucet installation, Shower repair

Fantastic service in all aspects! Easy to make an appointment with the friendly dispatcher and they arrived at the agreed time the next day. Leland & Nate came and they quickly identified the problems and took care of them. Leland was very clear and professional in explaining the solutions. Very polite and had shoe coverings for entering the house. Steve's Plumbing is the best. Highly recommend. Mahalo!

Travis was very helpful He gave me a magic toilet seat Service: Toilet installation

They were fast and today was the first day to try it out and the water heated up so fast and hot. My boss was floored with happiness. Service: Water heater installation

We detected a leak coming through the ceiling and called for a plumber right away. Steve's Plumbing was the first to respond and they let us know we'd be contacted within the hour. Two hours later we received a call and was told to expect someone shortly. Levi arrived and assessed the situation, recommending a leak test be done. Three holes in the ceiling and $729 later, Brendan was able to identify the source of our leak, and recommended we replace a section of the pipe.

The pipe replacement was done quickly and we also opted for additional preventative maintenance be done throughout the house. Brendan was very professional and provided insight into what we should keep an eye on. I would provide additional stars, but didn't care for the fact that they ask an additional fee to warranty their work. I'm not sure if this is an industry standard, so take that with a grain of salt.

Aaron did a great job in finding my leak, changed out my 2 toilet insides fast and double checked there was no more leaks I am pleased and very happy will use them again. Services: Plumbing leak detection, Installation, Plumbing leak repair

Randy was obviously experienced and knowledgeable. We looked at options and settled on the best approach to get to estimates. Top notch all the way!

Matthew installed 1 toilet and repaired 2 others. He was professional and kept me informed of all details. Excellent work. Service: Installation

They came out quickly and fixed my leak super fast I'm very grateful.

Thank you to Richard from Steve's Plumbing and A/C service for servicing our AC unit. It started leaking water on Thursday night, made an appointment online on Friday and got a call from their office. We were able to get our unit serviced on Monday. Richard was extremely informative and efficient. He gave us options for pricing. We were mostly concerned with the unit that was leaking, but he was able to clean the drain and service the other two units for a decent rate.

He also gave us maintenance tips for us to keep our ACs running well in between service appointments. Mahalo to Richard and Steve's Plumbing for helping us with all of our ACs, especially our leaking AC unit!

Justin is very professional and very knowledgeable. Went above and beyond. Great guy. Love to have him back.

New review: My scheduling experiences have been much better lately. Plumbing Technicians (Matt and David) and A/C Technicians (Justin) were thorough and great. I have consistently had issues with the call center, however, the plumbers are always great. Matt represents the company extremely well. He is patient and explains well. He is the reason I continue to use Steve's Plumbing despite having issues with the consistent rescheduling and full voicemail box when I return a call.

Leon and Nathan did an incredible job! They helped dislodge a piece of wood that got in the toilet outflow pipes after a renovation. They were courteous, professional, honest and tried everything to avoid having to cut open our brand new tiled floors. Highly recommend them! Service: Drain cleaning

Matthew was on time, efficient and friendly. He explained repairs options in detail before actual installation of water pressure regulator. 10/10 would recommend. Service: Outdoor plumbing system repair

Nice and Professional Plumbers! Leon and his assistant Nathan was very thorough into finding the problem and solution to fix it! Very helpful! Aloha and mahalo nui loa to a caring team! Service: Plumbing leak detection

I was just looking for an estimate on replacing a shower surround. Turns out it's not in my budget, but Jamie and the office staff were so professional, communicated every step of the way. When Jamie came he had his mask on, laid a rug at the front door and put floor protectors over his shoes! Very impressed with that level of professionalism!

Excellent experience. Jamie and Leon were top notch. Outstanding work, very professional. We found a plumber we can trust. Thank you Services: Plumbing leak detection, Plumbing pipe repair, Outdoor plumbing system repair

Leon was fantastic! Friendly, fast, thorough, and clean. Not sure if it's a good value since plumbing service pricing, but I'm very satisfied with the work so it was worth every penny. They got me scheduled in a timely manner and Leon was even early. Will use Steve's Plumbing again and definitely recommend! Services: Toilet repair, Faucet installation

Jamie and his partner were very professional, courteous and complied with covid safety in our home. They went over and beyond what I expected. I'm impressed with the work, communication and overall niceness of this team.

Jamie was very helpful in explaining the repair options we could choose to address the problem we were experiencing. He was very professional and answered all of our questions even about future things we needed to consider. We would use this service again. Service: Toilet repair