Telecom
Communications & Networking in Oakland, CA
Telecom. Is a premier supplier of outsourced contact center solutions. Our combination of customized services, the latest technology, and operational expertise lets you spend more time focusing on your core business and less time worrying about your client care requirements - all at a reduced cost. Since 1993, Telecom. Has taken great pride in delivering the vital link between you and your clients. We provide a complete suite of sales, service and marketing solutions designed to assist you optimize each client interaction and build profitable and loyal relationships.
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Telecom
read moreTelecom, Inc. provides exceptional outsourced customer care, sales and marketing and back office support services across any combination of channels - voice, email, mobile, web and social media - giving your customers a true Omni-Channel experience without missing a beat. While it is only two days after our record-breaking November 4th Presidential Election, I wanted to write you and tell you what a fantastic job you and your organization did on behalf of democracy. I understand your center handled approximately 18,000 calls from the San Mateo County voting public.
About Us
read moreTelecom, Inc. was founded in February 1993 and is a privately-held California corporation. We are a full service, Omni-Channel outsourced contact center offering a fully integrated program of today's most efficient and effective customer service and sales solutions, customized to meet our client's individual needs. Originally specializing in client partnerships within the print media industry, we have expanded our successful partnerships to include clients in the financial, insurance, manufacturing, online sales, medical and home improvement industries.
Services
read moreIn the world of customer interaction, few can match the powerful combination that Telecom, Inc. offers: a blend of old-fashioned personal service with tomorrow's technology. Our unique approach assures you of the best in customer contact solutions today. We know that making your project a success means customizing services to match your marketing objectives. That's why we offer a wide range of Intelligent Communications to help businesses like yours reach their full marketing potential. Our flexible, individualized solutions help you make the right choices for customer interaction.
Technology
read moreYour success requires providing your customers with access to support options when and how they prefer. By partnering with Telecom, Inc., you can take advantage of our robust suite of sophisticated contact strategies to offer your customers the support options that they demand. Our state-of-the-art technology infrastructure allows us to offer you the options, reliability and security that you require. Our best-of-breed hardware and software systems provide highly scaleable voice and data services 24 hours a day, 7 days a week.
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