Business Details
32 Years
experience
Emergency
services
Trusted IT Support & Managed Services for Businesses
Weston Technology Solutions has been delivering proactive technology support to small and medium-sized businesses since 1994. Founded in Alaska and expanded to Oregon, our company combines 31 years of industry experience with 200+ combined years of technical expertise across our 18-member team. We distinguish ourselves by prioritizing both technological excellence and personalized support for our clients' teams, treating each business relationship as an extension of our own operations. Our comprehensive services include managed IT solutions, cloud infrastructure, data security, and disaster recovery planning, all delivered through a client-centric approach that emphasizes prevention over reaction.With 24/7/365 support availability and a proven track record of minimizing downtime, we serve organizations with 20-250 employees across the Pacific Northwest. Our commitment extends beyond business operations through active community involvement and charitable initiatives that reflect our core purpose of improving lives through technology stewardship.
Services
Managed IT Services
Proactive Maintenance
Backup & Recovery
Cloud IT Solutions
Network Security
Technology Consulting
Disaster Recovery
HIPAA Compliance
Hardware Support
Software Management
Details
- Year established: 1994
Highlights and features
- We offer 31 years of proven experience in business technology solutions
- Our 24/7/365 support ensures continuous business operations
- We combine technical expertise with personalized service delivery
- Our team has 200+ combined years of technical experience
- We focus on proactive maintenance rather than reactive fixes
What people say
Excellent customer service
Wonderful response time
Significant reduction in downtime
Invaluable partnership
Proactive maintenance approach
Services
Managed IT Services
Our CompleteCare Proactive Maintenance Plan provides comprehensive IT management through continuous monitoring, preventive maintenance, and strategic technology planning. This service reduces downtime by identifying potential issues before they impact operations while maintaining 24/7 system performance. Our team handles day-to-day technical operations, software updates, and security protocols to ensure business continuity.
Backup & Recovery
We implement enterprise-grade backup solutions that continuously archive critical business data with redundant storage capabilities. Our disaster recovery systems ensure rapid restoration of operations following hardware failures, cyberattacks, or natural disasters. Regular testing verifies data integrity while customized retention policies protect against accidental deletion or corruption across networked environments.
Cloud IT Solutions
Our cloud migration services deliver secure, scalable infrastructure solutions that eliminate traditional hardware limitations. We implement hosted email systems, virtual servers, and remote access platforms that enable flexible work arrangements while maintaining enterprise security standards. This approach reduces capital expenditures while providing automatic updates and elastic resource allocation based on business needs.
Network Security
We provide multi-layered network protection through firewall management, intrusion detection, and endpoint security solutions. Our approach includes regular vulnerability assessments, malware prevention, and customized access controls that protect sensitive business data. We also offer compliance assistance for industries requiring specific security frameworks like HIPAA for healthcare organizations.
Technology Consulting
Our consulting services help businesses align technology investments with organizational goals through infrastructure assessments and roadmap planning. We evaluate existing systems, identify improvement opportunities, and recommend solutions that optimize productivity. This includes hardware/software procurement guidance, vendor management, and implementation of best practices for long-term technology sustainability.
People
Brock McFarlane
CEO
Founder of Weston Technology Solutions since 1994, Brock transformed a one-person operation into a regional IT services provider with offices in Alaska and Oregon. He maintains strategic oversight while ensuring the company's core values of technical excellence and personalized service remain central to all operations.
Greg Freeman
Director of Operations
With over 20 years in IT management, Greg oversees daily service delivery across both locations. He specializes in optimizing technical workflows and maintaining the company's 24/7 support capabilities while ensuring consistent service quality across all client engagements.
Eric Spinney
Senior Network Engineer
Certified network specialist with 15+ years of experience designing and maintaining secure IT infrastructures. Eric leads complex system implementations and provides expert-level troubleshooting for clients' most challenging technical issues while mentoring junior team members.
Jeff Boucher
Lead Technician
Recognized for exceptional client relationships, Jeff provides on-site support and system maintenance. His expertise in user-focused problem solving makes him a trusted technology advisor for multiple long-term clients across various industries.
Brynna McFarlane
Client Services Manager
Brynna coordinates client communications and service delivery, ensuring seamless support experiences. With a decade of experience in IT service management, she focuses on maintaining high satisfaction levels through proactive client engagement and service quality monitoring.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, proactive maintenance, cloud solutions, data backup, network security, and technology consulting tailored to businesses with 20-250 employees.
Do you offer 24/7 IT support?
Yes, we provide 24/7/365 support with remote and on-site assistance available through multiple channels including phone, chat, and ticketing systems.
Which geographic areas do you serve?
We primarily serve businesses in the Pacific Northwest with offices in Anchorage, Alaska and Bend, Oregon, supporting clients in both urban and rural locations.
How do you handle emergency IT situations?
Our team provides immediate response to critical issues with guaranteed SLAs and has successfully completed after-hours emergency repairs for clients since 1994.
What sets you apart from other IT providers?
We uniquely combine technical expertise with personalized service, focusing on both technology maintenance and supporting the people who use it daily.
How are your IT services priced?
We offer flexible pricing models including monthly fixed-fee structures that allow predictable budgeting while maintaining enterprise-level support quality.