Business Details
27 Years
experience
Emergency
services
Trusted IT and Cybersecurity Services in San Joaquin, CA
Since 1999, we have been dedicated to providing comprehensive IT solutions tailored to meet the evolving needs of businesses across San Joaquin and the Greater California Region. Our team of seasoned professionals brings decades of combined experience in telecommunications, network management, and advanced cybersecurity. We specialize in multi-layered security infrastructure, 24/7 network monitoring, and ransomware detection, ensuring our clients' digital assets remain protected against emerging threats. Our partnerships with leading cybersecurity firms enable us to deliver cutting-edge tools and technologies. With over 50 years of combined expertise and a track record of 100,000+ completed support tickets, we prioritize personalized service, proactive problem-solving, and client education.Our commitment to excellence has earned us long-term partnerships and industry recognition, including prestigious awards for our contributions to cybersecurity. We approach every project with a collaborative mindset, working hand-in-hand with clients to develop customized solutions that address their unique challenges. Our dedication to continuous improvement is reflected in our 24/7 live helpdesk support and rapid response times. By combining technical proficiency with a client-centric philosophy, we strive to be more than just a service providerwe aim to be a trusted partner in our clients' success.
Services
Advanced Cyber Security
Network Monitoring
Live Helpdesk
Email Management
Antivirus Protection
Incremental Backups
Ransomware Detection
Password Management
Disaster Recovery
Security Cameras
Details
- Year established: 1999
Highlights and features
- We offer 24/7 network monitoring with live security professionals
- Our team has 50+ years combined experience in IT and cybersecurity
- We implement multi-layered security infrastructure for comprehensive protection
- We provide 10,000+ daily spam blocks and 600+ endpoint protections
- Our ransomware detection uses specialized canary systems for early threat identification
What people say
Professional service
Timely execution
Technical expertise
Proactive solutions
Excellent support
Services
Advanced Cyber Security
Our multi-layered cybersecurity solution combines cutting-edge technology with expert analysis to protect businesses from evolving threats. We implement specialized ransomware detection systems, real-time threat monitoring, and proactive defense mechanisms. With 24/7 live security professionals and 600+ endpoints secured, our comprehensive approach safeguards digital infrastructure while maintaining operational efficiency.
Network Monitoring
Continuous 24/7 network monitoring ensures real-time threat detection and rapid response capabilities. Our security professionals actively analyze network traffic patterns, identify anomalies, and implement immediate countermeasures. This proactive approach prevents potential breaches while maintaining optimal network performance through constant system health assessments and automated alert systems.
Live Helpdesk
Our 24/7 live helpdesk provides immediate assistance from certified IT professionals. We offer real-time troubleshooting, system diagnostics, and solution implementation for urgent technical issues. With 10,000+ daily spam blocks and rapid response times, our support team ensures minimal downtime while maintaining strict security protocols during all service interactions.
Email Management
Comprehensive email security solutions protect against phishing attempts, malware distribution, and data breaches. Our advanced filtering systems block 10,000+ spam emails daily while ensuring legitimate communications flow uninterrupted. We implement encryption protocols, content filtering, and threat intelligence integration to maintain secure email communications for businesses.
Disaster Recovery
Our disaster recovery solutions include daily incremental backups and comprehensive data restoration plans. With 1,000+ backups completed daily, we ensure business continuity through redundant storage systems and rapid recovery protocols. The service includes risk assessment, backup strategy development, and regular system testing to guarantee data integrity during unexpected events.
People
Chad Bosworth
CEO
Chad leads Integrated Telecom Solutions with strategic vision, overseeing operations and client relationships. He focuses on delivering innovative IT solutions while maintaining the company's commitment to exceptional service and technical excellence across all client engagements.
Ben Porter
CTO
Ben drives technological innovation at Integrated Telecom Solutions, managing technical strategy and solution development. He ensures our cybersecurity offerings remain at the forefront of industry advancements while maintaining practical implementation for client environments.
Mike Upton
Data Engineer
Mike specializes in data protection and network architecture, designing secure infrastructure solutions. He implements advanced security protocols and ensures optimal data management practices across client systems and internal operations.
Kristen Bosworth
Accounting Manager
Kristen manages financial operations at Integrated Telecom Solutions, ensuring fiscal responsibility while supporting business growth. She maintains transparent financial practices and oversees budgeting processes for company operations and client projects.
Amy Her
Service Lead
Amy coordinates service delivery and client support initiatives. She ensures consistent service quality across all client engagements while managing the implementation of technical solutions and support operations.
Questions
What IT services does ITS offer?
We provide advanced cybersecurity, network monitoring, email management, ransomware detection, and disaster recovery solutions tailored to business needs.
Do you offer 24/7 technical support?
Yes, our live helpdesk provides 24/7 technical support with certified professionals available for immediate assistance and problem resolution.
How does your cybersecurity protection work?
Our multi-layered security combines real-time monitoring, specialized ransomware detection systems, and proactive threat defense mechanisms to protect digital assets.
What areas do you serve?
We serve businesses throughout San Joaquin and the Greater California Region with both on-site and remote support capabilities.
Can you handle large-scale IT projects?
Yes, with 24 years of experience and 100,000+ completed support tickets, we successfully manage complex IT implementations for businesses of all sizes.
How quickly can you respond to emergencies?
Our 24/7 monitoring system detects threats immediately, and our emergency response team initiates mitigation protocols within minutes of identifying critical issues.