Business Details
48 Years
experience
Emergency
services
Your Trusted IT Partner in Bakersfield, CA
Cook's Computer has been a family-operated computer repair and IT firm since 1978, serving clients throughout Central California. Our team of seasoned technology experts provides information technology services for businesses of all sizes, combining safe, secure networks with reliable solutions. We stay at the forefront of IT trends to deliver expert insights and state-of-the-art technology while maintaining core values of honesty, integrity, and family. With over 40 years of local experience, we specialize in managed services, network support, cloud computing, data protection, and video surveillance. Our technicians are highly qualified, experienced, and equipped with the latest training to prevent and solve computer problems, minimizing downtime and productivity loss.We are committed to delivering cost-effective solutions tailored to each client's unique needs. As a trusted local organization, we prioritize customer satisfaction through personalized service and technical excellence. Our affiliations with the Downtown Business Association of Bakersfield, Better Business Bureau, and CompTIA underscore our dedication to industry standards. We operate Monday through Friday from 8:00 AM to 5:00 PM, offering 24/7 IT monitoring as part of our managed services. Our physical location at 1325 Dodge Ave, Bakersfield, CA 93304 serves as the hub for our comprehensive IT support operations.
Services
Managed Services
Network Services
Cloud Computing
Data Protection
Video Surveillance
Computer Repair
Printer Repair
Details
- Year established: 1978
Highlights and features
- We have over 40 years of experience in local IT services
- Our team includes CompTIA A+ certified technicians
- We offer 24/7 proactive network monitoring and maintenance
- We combine technical expertise with personalized customer service
- We provide flat-rate IT services for predictable budgeting
Associations and certifications
- CompTIA A+
Services
Managed Services
Our managed services provide continuous IT monitoring and maintenance for businesses in Bakersfield, CA. We offer 24/7 system health monitoring, proactive maintenance, and remote support to prevent downtime. Our flat-rate pricing includes hardware, software, and all necessary updates for predictable budgeting.
Network Services
We design, implement, and maintain secure business networks with 24/7 performance monitoring. Our services include system health checks, software updates, and asset management. We ensure optimal network performance while minimizing security risks and operational disruptions for California businesses.
Cloud Computing
Our cloud computing services enable businesses to access hosted applications and storage with flexible pay-as-you-go pricing. We offer Microsoft Exchange, SharePoint, and Dynamics solutions for seamless collaboration. Our implementation ensures secure, scalable cloud infrastructure for growing organizations in Central California.
Data Protection
We provide comprehensive data protection with disk-based backup and standby server technology. Our services include global redundancy, continuous data protection, and customizable retention policies. We ensure fast recovery of critical business data in case of emergencies or system failures.
Video Surveillance
Our video surveillance systems protect businesses with 24/7 monitoring and strategic camera placement. We offer integrated security solutions that deter theft and vandalism while providing remote access to surveillance footage. Our systems help businesses maintain security during operations and after hours.
People
Donna Cook
President, Office Manager, Controller
Donna Cook oversees financial and HR operations with 35 years of industry experience. She holds an Associate of Science Degree in Registered Nursing from Bakersfield College and manages office operations while maintaining family values in business practices.
Jeri Poznoff
Network Support Specialist
Jeri Poznoff specializes in network design and management with over 30 years of IT experience. As an A+ Certified Technician, she handles remote management, server administration, and network implementation while balancing outdoor activities in her free time.
Ernie Lopez
Service Manager
Ernie Lopez provides network engineering and technical support with expertise in computer repair and cabling. He holds an Associates Degree in Network Systems Administration and combines customer service skills with hands-on technical abilities to deliver quality IT solutions.
Questions
What IT services do you offer for businesses?
We offer managed services, network support, cloud computing, data protection, video surveillance, and computer repair services for businesses in Central California.
Are your technicians certified?
Yes, our team includes CompTIA A+ certified technicians with decades of combined experience in network management and computer repair services.
Do you provide 24/7 IT support?
Yes, our managed services include 24/7 network monitoring and proactive maintenance to minimize downtime for your business operations.
What areas do you serve?
We serve businesses throughout Central California from our main office in Bakersfield, CA.
How do you handle emergency repairs?
We offer prompt on-site repairs for critical systems with technicians available during regular business hours and through our 24/7 monitoring services.
Can you help with data backup solutions?
Yes, we provide comprehensive data protection with disk-based backup technology and standby server solutions for business continuity.