Business Details
Trusted Civil Engineering Services in Louisville
Ops Plus has been a trusted provider of utility support services in the Louisville area for nearly three decades. Our company specializes in delivering outsourced, professional, and cost-effective solutions across gas, electric, and civil engineering sectors. With a strong commitment to safety, integrity, and quality, we serve utilities through comprehensive services including utility layout and design, metering, field operations, and civil engineering projects. As a certified woman-owned business through the National Women Business Owners Corporation since 2007, we prioritize fostering a culture of accountability and excellence. Our team of seasoned professionals brings decades of combined experience in utility design, metering, and safety management. We hold industry certifications such as Professional Engineering licenses and Certified Safety Professional designations, ensuring technical expertise in every project.Our partnerships with clients span from initial planning to final execution, with a focus on regulatory compliance, innovative solutions, and operational efficiency. We maintain rigorous safety protocols, including OSHA-certified training programs and comprehensive drug and alcohol policies, to protect both our workforce and the communities we serve. Our long-standing relationships with municipalities, developers, and engineering firms demonstrate our ability to meet complex utility challenges with reliable, tailored solutions. With a proven track record of successful project completions and client satisfaction, Ops Plus remains dedicated to evolving with industry advancements while maintaining our core values of quality and service excellence.
Services
Utility Layout & Design
Electric Meter Services
Gas Meter Services
Field Services
Civil Engineering
Safety Training
Permitting Services
Meter Testing
Infrastructure Solutions
Engineering Subsidiary
Highlights and features
- We have over 30 years of experience in utility metering services.
- Our team includes certified safety professionals and licensed engineers.
- We maintain PSC-certified electric meter technicians in Kentucky.
- Certified woman-owned business since 2007 through NWBOC.
- Comprehensive safety program with OSHA and CSP-certified personnel.
Associations and certifications
- NWBOC
Services
Utility Layout & Design
Our experienced technicians provide comprehensive electric and gas utility layout and design solutions. We handle projects from generation substations to end-user connections, including new services, relocations, and facility extensions. Our team obtains permits, coordinates with agencies, and manages construction challenges to ensure successful project completion.
Gas Meter Services
We offer expert gas metering solutions including installations, system regulation audits, and operator qualifications training. Our managers bring 50+ years of combined industry experience and maintain certifications through the Kentucky Gas Association. Services cover system regulation, maintenance, and safety compliance for natural gas infrastructure.
Electric Meter Services
Our PSC-certified technicians provide single- and three-phase meter installations, testing, and capacitor control maintenance. With over 45 years of combined experience, our team handles meter change-outs, troubleshooting, and smart meter technology implementation while maintaining strict safety and regulatory standards.
Field Services
We deploy trained field technicians for meter operations, safety checks, and infrastructure maintenance. Our services include appliance turn-ons, gas leak detection, and compliance inspections using client-specific technology. We measure performance through accuracy metrics and safety goal achievement while prioritizing public safety.
Civil Engineering
Through our subsidiary Ops Engineering LLC, we provide civil engineering expertise in utility design, permitting, and infrastructure projects. Licensed in KY, IN, and OH, our team handles traffic control plans, environmental impact assessments, and utility relocations for municipalities and industrial clients since 2007.
People
Debbie Conway
President
President with 18 years of management experience at Ops Plus. Joined ownership in 2007 and became sole owner in 2016. Holds degrees in Computer Science and Business Management. Leads Kentucky's largest woman-owned utility services firm certified by NWBOC.
Eric Gearheart
Engineering and Design Manager
Licensed Professional Engineer in KY, IN, and OH. Oversees utility design projects across the tri-state area since 2012. Holds Master's degree in Civil Engineering from University of Louisville. Manages design technicians on multi-year utility contracts.
Edward Hicks
Safety Manager
Certified Safety Professional with 15+ years of experience. Manages safety programs including OSHA training, PPE management, and drug/alcohol compliance. Holds degree in Occupational Safety and Health from Murray State University. Leads safety committee initiatives.
Eddie Miller
Electric Meter Manager
Public Service Commission-certified with 45+ years in electric metering. Oversees meter installations, testing, and technician training. Former utility company employee for 30 years. Manages compliance with state electrical regulations and safety standards.
Al Shouse
Gas Meter Manager
50-year gas industry veteran with expertise in metering and system regulation. Provides operator qualifications training and manages gas meter contracts. Former member of American Gas Association. Brings extensive field experience in natural gas infrastructure and safety protocols.
Questions
What utility services does Ops Plus provide?
We offer utility layout and design, gas and electric metering services, field operations, civil engineering solutions, and safety program management for utility companies in the Kentuckiana region.
Is Ops Plus a certified woman-owned business?
Yes, we've been certified through the National Women Business Owners Corporation since 2007, making us one of Louisville's largest woman-owned utility service providers.
What safety certifications do your team hold?
Our team includes Certified Safety Professionals, OSHA-certified personnel, and PSC-licensed electric meter technicians. We maintain rigorous safety training programs and drug/alcohol compliance policies.
Do you offer engineering services beyond utility work?
Through our subsidiary Ops Engineering LLC, we provide civil engineering services including permitting, traffic control plans, and environmental impact assessments for utility and infrastructure projects.
