Business Details
23 Years
experience
Expert Property Management Services in Norfolk, VA
Gifford Management Group has been serving the South Hampton Roads area since 2003, specializing in comprehensive property management solutions. Our team of certified professionals manages residential properties across Norfolk, Virginia Beach, Chesapeake, and Portsmouth, helping owners maximize their investment returns while ensuring tenants find quality housing. We maintain strict adherence to the Realtor Code of Ethics and hold active memberships in National, State, and Local Associations of Realtors. Our services include property maintenance, tenant screening, lease administration, and financial reporting. We utilize modern technology for efficient operations, including online portals for both owners and tenants.Our experienced property managers are licensed in Virginia and bring decades of combined real estate expertise to every client interaction. We prioritize clear communication and transparency in all business dealings, maintaining regular office hours for direct client support. Our proven processes ensure properties remain well-maintained while meeting all legal and regulatory requirements. We continually invest in staff development to maintain industry-leading standards. Our commitment to ethical practices and customer satisfaction has established us as a trusted partner for property owners and residents alike.
Services
Property Management
Tenant Screening
Rental Listings
Owner Services
Online Portal
Details
- Year established: 2003
Highlights and features
- We offer certified Realtor expertise in property management
- Our team maintains active Virginia real estate licenses
- We provide transparent online property management tools
- We adhere strictly to Realtor ethical standards
- We guarantee timely property maintenance response
Associations and certifications
- National Association of Realtors
- Virginia Association of Realtors
- Tidewater Realtors Association
Services
Property Management
Our comprehensive property management services cover maintenance, financial reporting, and tenant relations. We ensure properties meet all regulatory requirements while maximizing owner returns. Our local expertise benefits both residential landlords and property investors.
Tenant Screening
We implement thorough tenant screening processes including credit checks and employment verification. Our criteria ensure qualified tenants for property owners. We require minimum credit scores and income verification for all applicants.
Rental Listings
We market available properties through multiple channels to attract qualified tenants. Our listings include detailed property information and virtual tour options. We manage showing schedules and application processes efficiently.
Owner Services
We provide property owners with regular financial statements and maintenance reports. Our services include rent collection, expense management, and property performance analysis. We maintain open communication with property owners.
Online Portal
Our online platforms enable owners and tenants to access important documents and submit requests. The portal supports rent payments, maintenance requests, and document sharing. We provide technical support for all portal users.
People
Thomas C. (Tim) Gifford
President
Certified Property Manager with over 25 years of real estate experience. Holds multiple industry designations including CPM, CRB, CRS, and GRI. Leads our management team with a focus on client satisfaction.
Robin Pullen
Senior Property Manager
Experienced property manager with 20+ years in residential real estate. Certified Property Manager specializing in tenant relations and property operations. Manages portfolio of 500+ units in Hampton Roads.
Vickie Hudson
Property Manager
Licensed real estate professional with expertise in property maintenance and leasing. Certified Property Manager with focus on operational efficiency and tenant satisfaction in multi-family properties.
Shirley Schulwolf Hainer
Executive Assistant
Supports executive operations with 15 years of property management experience. Coordinates between property managers and owners to ensure smooth business operations and client communication.
Elizabeth Smith
Receptionist
Front office professional managing initial tenant and owner inquiries. Provides administrative support to property management team while maintaining office operations and client communication.
Questions
What property management services do you offer?
We provide full-service property management including tenant screening, lease administration, maintenance coordination, financial reporting, and property marketing services for residential properties in South Hampton Roads.
How do I apply for a rental property?
Complete our online application process with required documents including ID, pay stubs, and application fee. All applicants must meet income requirements and pass credit checks.
What payment methods do you accept?
We accept online rent payments through our secure portal. Additional payment options are available for specific situations - contact our office for details.
Which areas do you serve?
We manage properties throughout South Hampton Roads including Norfolk, Virginia Beach, Chesapeake, and Portsmouth, Virginia.
What are your office hours?
Our Norfolk office operates Monday through Friday from 9:00 AM to 5:00 PM. Emergency maintenance requests are handled outside regular business hours.
