Business Details
Emergency
services
Trusted 24/7 Plumbing Services in Dallas, TX
Benjamin Franklin Plumbing of Dallas has been serving North Texas for over 20 years as a woman-owned and operated business. Part of The Lawton Group, a parent company with 40 years of trade service experience, we combine deep community roots with industry expertise. Our licensed, insured technicians provide 24/7 emergency services, specializing in leak detection, water heater repair, drain cleaning, and comprehensive plumbing solutions for residential and commercial properties.Accredited by the Better Business Bureau, we guarantee punctuality (compensating customers for delays), offer 100% satisfaction guarantees, and maintain industry-leading warranties. Recognized by Home Services Review, Trust Dale, and Angies List, we pride ourselves on transparent pricing, modern technology, and a commitment to resolving plumbing issues correctly the first time.
Services
Emergency Plumbing
Water Heater Repair
Drain Cleaning
Leak Detection
Plumbing Inspections
Highlights and features
- 20+ years of local plumbing expertise in Dallas and surrounding areas
- BBB-accredited with industry-leading warranties on all work
- Guaranteed punctuality: We pay YOU if we're late
- 24/7 emergency services for urgent plumbing crises
- Transparent pricing with no hidden fees or surprises
Associations and certifications
- Better Business Bureau
What people say
Professional diagnosis
Excellent communication
Prompt emergency service
Thorough explanations
Veterans discount offered
Services
Emergency Plumbing
Our certified technicians provide immediate response for burst pipes, severe leaks, and other urgent plumbing crises. Available 24 hours a day, 7 days a week, we utilize advanced diagnostic tools to quickly identify and resolve issues. With fully equipped service vehicles, we guarantee rapid restoration of functionality while minimizing property damage.
Water Heater Repair
We specialize in both conventional and tankless water heater repair and installation. Our experts diagnose heating inefficiencies, replace faulty components, and recommend energy-efficient upgrades. Offering same-day service for complete system failures, we ensure minimal disruption to your household routines while maximizing long-term savings.
Drain Cleaning
Using high-pressure hydro jetting and video inspection technology, we clear stubborn drain blockages in kitchen sinks, bathrooms, and sewer lines. Our preventive maintenance programs help avoid recurring clogs while extending pipe lifespan. We provide immediate solutions for emergency backups and routine cleaning services for optimal drainage performance.
Leak Detection
Our non-invasive leak detection system combines acoustic sensors and thermal imaging to pinpoint hidden leaks in walls, floors, and underground lines. This technology prevents unnecessary demolition while ensuring accurate repairs. We conduct comprehensive system evaluations to identify pressure irregularities and potential failure points in residential and commercial plumbing networks.
Plumbing Inspections
We offer detailed plumbing system assessments for homeowners and real estate transactions. Our certified inspectors examine pipes, fixtures, water pressure, and code compliance using state-of-the-art camera equipment. Reports include priority repair recommendations and maintenance schedules to prevent future issues while ensuring safety and efficiency standards.
People
Arthur Ferguson
Master Plumber
Licensed plumber with 15+ years of experience specializing in residential diagnostics. Recognized for thorough inspections and clear communication, Arthur provides comprehensive solutions while maintaining exceptional customer satisfaction through personalized service approaches.
David Jason
Service Technician
Certified plumbing technician known for courteous service and technical expertise. David excels at explaining complex systems in simple terms while offering practical repair options that balance cost-effectiveness with long-term reliability for Dallas homeowners.
Art Childress
Senior Technician
Veteran plumber with extensive commercial and residential experience. Art combines technical proficiency with exceptional communication skills, ensuring clients understand repair processes while delivering work that meets the highest industry standards for quality and safety.
Nicholas Green
Emergency Response Specialist
Specializes in urgent plumbing crises with rapid response capabilities. Nicholas coordinates complex repairs involving multiple trades while maintaining clear client communication throughout the process, ensuring efficient resolution of critical water system failures.
Questions
What plumbing services do you offer in Dallas?
We provide full-service plumbing including emergency repairs, water heater services, drain cleaning, leak detection, and system inspections for residential and commercial properties across North Texas.
Are your plumbers licensed and insured?
All our technicians are fully licensed, insured, and undergo rigorous drug testing to ensure the highest standards of professionalism and safety for Dallas homeowners.
Do you offer 24/7 emergency plumbing services?
Yes, our certified emergency response team is available 24 hours a day, 7 days a week for urgent plumbing crises like burst pipes and major leaks.
What financing options are available?
We offer approved credit financing for major plumbing projects, making essential repairs and system upgrades more accessible for North Texas homeowners.
How do you handle plumbing warranties?
We provide industry-leading warranties on all workmanship and parts, with clear terms and conditions explained before service commencement for complete transparency.
What areas do you service?
We serve Dallas, Frisco, Carrollton, Richardson, Plano, McKinney, Rowlett, Southlake, and surrounding North Texas communities with prompt, reliable plumbing solutions.
