Business Details
43 Years
experience
Expert Facility Management Services | Openworks
Since 1983, Openworks has been dedicated to transforming facility management through innovative solutions and a commitment to excellence. Our unique model combines national oversight with local service providers, ensuring consistent, personalized care for every facility we serve. With 40 years of industry experience, we specialize in commercial cleaning, janitorial services, and comprehensive facility management tailored to diverse sectors including healthcare, education, and property management.Our ISSA-backed CIMS certification underscores our dedication to continuous improvement and customer-focused practices. Backed by a 99% customer retention rate, we leverage technology-driven tools like the Openworks Portal to deliver real-time insights and operational efficiency. Our entrepreneurial spirit, rooted in the American Dream, drives us to exceed expectations through tailored solutions that reduce risk, enhance compliance, and improve bottom-line outcomes for clients nationwide.
Services
Facility Management
Janitorial Services
Pest Control
HVAC Maintenance
Landscaping
Plumbing Services
Supply Replenishment
Terminal Cleaning
Compliance Solutions
Franchise Support
Details
- Year established: 1983
Highlights and features
- We offer 40 years of experience in facility management and commercial cleaning.
- Our 99% customer retention rate reflects unmatched service reliability.
- We provide personalized, site-specific solutions through vetted service providers.
- Our ISSA-backed CIMS certification ensures industry-leading quality standards.
- We combine national oversight with technology-driven tools for operational transparency.
Associations and certifications
- ISSA
What people say
Terrific communication
Helpful employees
Good listeners
Anticipate needs
Feel important
Services
Facility Management
Openworks provides comprehensive facility management solutions tailored to multi-site businesses. Our approach combines national oversight with local service providers to ensure consistent quality and compliance. Clients benefit from reduced operational risks, real-time data insights via the Openworks Portal, and customized service plans that adapt to unique facility needs across industries.
Janitorial Services
Our janitorial services focus on creating safe, sanitary environments for employees and customers. Using ISSA-certified standards, we deliver tailored cleaning solutions that meet industry-specific compliance requirements. Clients receive consistent service through vetted franchise owners and independent providers, supported by centralized quality assurance processes to maintain high cleanliness and safety benchmarks.
Compliance Solutions
Openworks specializes in helping clients meet regulatory standards through structured compliance programs. Our services include terminal cleaning protocols for healthcare facilities, FDA inspection preparation, and documentation management. By implementing standardized processes and leveraging technology for audit trails, we reduce regulatory risks while maintaining operational efficiency across multiple locations.
Franchise Support
We offer franchise opportunities with comprehensive support for entrepreneurs in facility management. Franchisees gain access to proven operational systems, national client networks, and ongoing training programs. Our model balances business ownership freedom with corporate resources, enabling franchisees to deliver consistent service quality while benefiting from brand recognition and centralized expertise.
HVAC Maintenance
Our HVAC maintenance services ensure optimal system performance and indoor air quality. Certified technicians perform regular inspections, filter replacements, and compliance checks to maintain operational efficiency. Clients receive preventive maintenance schedules and emergency repair support, reducing downtime while meeting environmental and safety regulations for commercial facilities.
People
Eric Roudi
Founder
Eric Roudi founded Openworks in 1983 after graduating from Tufts University during an economic recession. His entrepreneurial spirit and commitment to quality created a unique facility management model combining franchising with centralized oversight. He continues to drive the company's mission of delivering reliable, customer-focused solutions.
Questions
What industries does OpenWorks serve?
We serve healthcare facilities, educational institutions, property management companies, logistics providers, and religious facilities with tailored facility management solutions.
How does OpenWorks ensure service consistency?
Our model combines national oversight with local service providers, standardized processes, and technology platforms like the OpenWorks Portal for real-time quality monitoring.
Is OpenWorks available for franchising?
Yes, we offer franchise opportunities with support for entrepreneurs seeking to own a commercial cleaning or facility management business.
What certifications does OpenWorks hold?
We maintain ISSA-backed CIMS certification, demonstrating our commitment to industry-leading quality and continuous improvement standards.
How does OpenWorks handle multi-site operations?
Our centralized oversight model manages consistency across locations while allowing site-specific customization through vetted local service providers and franchise owners.
