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Webster's Import Auto Service Webster's Import Auto Service
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Business Details
39 Years
experience
Emergency
services
Your Trusted Auto Repair Experts in Greensboro
Webster's Import Auto Service has been a trusted name in automotive repair since 1987, specializing in import and domestic vehicles. Our ASE Certified technicians utilize state-of-the-art equipment to deliver precise diagnostics and repairs, maintaining factory warranties through scheduled maintenance. With a 10,000-square-foot facility featuring nine lift bays and a 4-wheel alignment rack, we combine technical expertise with personalized service. Our commitment to transparency includes detailed client files for tailored maintenance plans and a 3-year/36,000-mile warranty on parts and labor.

Recognized with multiple awards, including the Go Triad Readers Choice Award for Best Auto Care Center, we prioritize customer satisfaction through honest assessments and preventive care strategies. Our team's decades of collective experience ensures complex automotive issues are resolved efficiently, supported by complimentary shuttle service and flexible scheduling options.
Services
Car AC/Heat Repair Brake Service Check Engine Light Diagnosis Wheel Alignment Timing Belt Repair Asian Vehicle Maintenance European Car Repair Domestic Vehicle Services State Inspections Preventative Maintenance
Details
  • Year established: 1987
Highlights and features
  • 35+ years of specialized import and domestic vehicle experience
  • ASE Certified technicians with factory-trained expertise
  • 3-year/36,000-mile warranty on all parts and labor
  • Complimentary local shuttle service for customer convenience
  • State-of-the-art diagnostic equipment matching dealership capabilities
Associations and certifications
  • ASE (Automotive Service Excellence)
What people say
ASE Certified technicians 3-year warranty Competitive pricing Complimentary shuttle service Honest assessments
Update Listing
Services
Car AC/Heat Repair
Our ASE Certified technicians diagnose and repair heating, ventilation, and air conditioning systems for import vehicles. Using specialized tools, we address refrigerant leaks, compressor issues, and climate control malfunctions while maintaining manufacturer specifications. With over 30 years of experience, we ensure optimal cabin comfort through comprehensive diagnostics and quality component replacements, backed by our 3-year warranty.
Brake Service
We provide complete brake system maintenance including pad replacement, rotor resurfacing, and hydraulic system diagnostics. Our technicians identify warning signs like unusual noises or spongy pedal feel to prevent safety risks. Utilizing precision equipment, we perform services that meet or exceed factory standards for both import and domestic vehicles, ensuring reliable stopping power and extended component life.
Check Engine Light Diagnosis
Our advanced scan tools interpret vehicle computer codes to identify engine management issues accurately. We diagnose sensor failures, emission control problems, and performance concerns while explaining technical findings in clear terms. This specialized service prevents unnecessary repairs through precise troubleshooting, restoring vehicle efficiency and ensuring compliance with environmental regulations.
Wheel Alignment
Using a 4-wheel alignment rack, we calibrate suspension angles to manufacturer specifications for improved handling and tire longevity. Our technicians address uneven wear patterns and steering drift issues through computerized measurements, optimizing fuel efficiency and road safety. Regular alignment services help maintain vehicle stability and prevent premature component wear.
Timing Belt Repair
Critical engine component replacement services prevent catastrophic mechanical failures. We follow manufacturer-recommended intervals for timing belt replacement while inspecting related components like water pumps. Our technicians ensure proper synchronization of engine valves and pistons, maintaining performance integrity while avoiding expensive repairs from belt failure.
People
James Cornell
Owner/Operator
James Cornell currently leads Webster's Import Auto Service, continuing its legacy of quality automotive repair. With decades of industry experience, he maintains the company's commitment to technical excellence and customer satisfaction through modern facility upgrades and ongoing technician training.
Bob Webster
Founder
Bob Webster co-founded the business in 1987 with his son Roger, establishing its reputation for honest service. Their initial focus on Volkswagen and Mazda repairs laid the foundation for expanded import specialization and facility growth to meet increasing customer demand.
Roger Webster
Co-Founder
Roger Webster helped grow the original 4,500-square-foot shop into a 10,000-square-foot modern facility. His leadership contributed to developing specialized service capabilities for diverse import brands while maintaining the family-owned business ethos.
Questions
What types of vehicles do you service?
We specialize in Asian, European, and domestic vehicles including Toyota, Honda, BMW, Mercedes, Ford, and Chevrolet. Our technicians handle all makes and models with equal expertise.
Do you offer warranty coverage?
Yes, we provide a 3-year/36,000-mile warranty on all parts and labor, matching dealership protection while maintaining factory scheduled maintenance requirements.
Are your technicians certified?
All technicians are ASE Certified with specialized training in import and domestic vehicle systems, ensuring proper diagnosis and repair procedures for modern automotive technology.
What services are included in maintenance packages?
Our packages cover oil changes, 30-point inspections, timing belt replacements, brake services, and factory-recommended procedures to maintain vehicle performance and warranty validity.
Do you provide pickup/drop-off assistance?
Yes, we offer complimentary local shuttle service for customer convenience during vehicle repairs or maintenance appointments.
How do you handle unexpected repair issues?
We communicate transparently about additional findings, providing detailed explanations and cost estimates before proceeding with any additional repair work.