Business Details
50+ Years
experience
Emergency
services
Trusted Real Estate Rentals in Winston-Salem NC
Baldwinco Properties has been a trusted name in Winston-Salem's real estate market since 1928, specializing in residential and commercial rentals, property management, and investment real estate services. With over nine decades of experience, our team of seasoned professionals delivers personalized solutions tailored to meet the evolving needs of property owners and tenants. Our expertise spans leasing, sales, maintenance coordination, and tenant relations, supported by a commitment to leveraging technology for streamlined service delivery. As community stewards, we actively contribute to local revitalization efforts and maintain strong relationships with civic organizations. Our property management division employs rigorous tenant screening processes, proactive maintenance protocols, and comprehensive financial reporting systems to protect client investments.Operating with 24-hour emergency support and transparent fee structures, we combine traditional values with modern real estate practices to ensure client satisfaction. Our leadership in historic property redevelopment demonstrates our deep understanding of Winston-Salem's dynamic real estate landscape, positioning us as a market leader since the company's founding by William Frazier Baldwin. Through strategic acquisitions and professional development, we maintain our competitive edge while upholding the founding principles of integrity and community service.
Services
Residential Rentals
Commercial Property Sales
Property Management
Tenant Services
Maintenance Requests
Details
- Year established: 1928
Highlights and features
- We offer 24-hour emergency maintenance service with trained property managers on call
- 90+ years of Winston-Salem real estate market expertise since 1928
- Comprehensive tenant screening process with criminal background checks and income verification
- Proactive property maintenance supervision with licensed, insured contractors
- Transparent fee structure with detailed monthly financial reporting for property owners
What people say
24-hour emergency service
Responsive maintenance team
Transparent billing practices
Professional property managers
Secure online portal
Services
Residential Rentals
Baldwinco Properties manages diverse residential rental properties including apartments, single-family homes, and condominiums. Our services include market rent analysis, tenant screening with credit and criminal checks, lease preparation, and ongoing property maintenance coordination. We provide property owners with detailed monthly financial reports and maintain 24-hour emergency support for urgent maintenance issues.
Commercial Property Sales
We specialize in commercial real estate transactions including sales and leasing of shopping centers, office buildings, and industrial properties. Our services cover marketing strategy, price positioning, buyer/seller representation, and due diligence support. The firm has facilitated major transactions like the $30M Nissen Building redevelopment and historic O'Hanlon Building sales.
Property Management
Comprehensive property management services include rent collection, maintenance supervision, tenant relations, and financial reporting. We maintain strict compliance with NC disclosure laws and Fair Housing regulations. Our team provides market analysis for optimal pricing, coordinates preventive maintenance, and offers 24/7 emergency response to protect client investments.
Tenant Services
Tenant services include online rent payment options, maintenance request submission through a tenant portal, and customer service support. Residents receive timely maintenance responses, security deposit handling per state regulations, and access to utility setup assistance. Emergency maintenance requests are prioritized with a dedicated after-hours contact number.
Maintenance Requests
Our maintenance services handle both emergency and routine repair requests. Non-emergency requests are processed through written submissions via tenant portal or office visits. Emergency repairs receive immediate attention through our 24-hour on-call service, with licensed contractors meeting insurance requirements for liability and workers' compensation.
People
Lou Baldwin
Owner and President
Lou Baldwin has led Baldwinco Properties since 1989, bringing 30+ years of real estate experience and deep community involvement in Winston-Salem. He oversees strategic direction while maintaining active roles in commercial transactions.
Fred Acree
Vice President of Operations
Fred Acree manages commercial property operations with expertise in real estate finance and property management. He holds an MBA and brings 20+ years of experience in banking and housing sectors to Baldwinco Properties.
Jason Severt
Property Manager
Jason Severt brokers residential and commercial real estate transactions. With a real estate degree from Appalachian State and 25+ years in the industry, he specializes in property management for diverse rental portfolios.
Kevin Williams
Sales Manager
Kevin Williams leads sales initiatives with international corporate experience and NC/GA brokerage licenses. His background in global business development enhances his strategic approach to real estate transactions.
Randy Honeycutt
Vice President Emeritus
Randy Honeycutt has 30+ years in property management and investment sales. A licensed broker, he previously served as property management division chairman for the Winston-Salem Regional Association of Realtors.
Questions
How do I pay my rent online?
Access our tenant portal to pay rent via credit/debit card, e-check, or set up auto-debit. Request a password if you don't have login credentials.
What are office hours for in-person visits?
Our office is open Monday-Friday 8:30am-5:30pm. A rent drop box is available after hours at our Winston-Salem location.
How to submit a maintenance request?
Submit non-emergency requests through the tenant portal or during office hours. Use our 24-hour emergency number for urgent issues.
What utilities do you assist with?
We help tenants connect electricity, gas, water, internet, and cable services with provider information specific to Winston-Salem utilities.
Do you have weekend emergency service?
Yes, our emergency maintenance line (336-659-3018) operates 24/7 including weekends for urgent property issues.
How long does move-in process take?
Move-in typically completes within 1 business day after approved application and security deposit payment. Required documents include ID and income verification.
