Business Details
26 Years
experience
Emergency
services
Your Trusted IT Partner for Managed Services and Cybersecurity Solutions
Infinity Solutions has been delivering comprehensive IT solutions to small and medium-sized businesses since January 2000. Our team specializes in managed services, cybersecurity, and technology consulting, providing 24/7 monitoring and maintenance to ensure uninterrupted operations. With over two decades of experience, we focus on understanding each client's unique needs to develop tailored strategies that enhance productivity and security. Our expertise spans network infrastructure, data protection, VoIP systems, and business continuity planning. We maintain a 95% client retention rate by prioritizing proactive problem-solving and building long-term partnerships.Our certified professionals stay current with evolving technologies to deliver reliable, future-ready solutions. By handling technical complexities, we enable business owners to concentrate on core operations while optimizing their technology investments. Our commitment to excellence is demonstrated through personalized service and measurable results for over 250 Phoenix-area clients. We combine industry best practices with customized approaches to address both current challenges and future growth opportunities.
Services
Managed IT Services
Cybersecurity Solutions
VoIP Phone Systems
Business Continuity
Security Training
Dark Web Monitoring
Remote Employee Security
Breach Prevention
Network Monitoring
IT Consulting
Details
- Year established: 2000
Highlights and features
- We offer complete IT outsourcing solutions with CIO-level support and 24/7 network management.
- Our proactive monitoring identifies issues before they cause business disruptions.
- We implement multi-layered security solutions including encryption and vulnerability testing.
- We provide customized technology strategies after analyzing your specific business requirements.
- Our 95% client retention rate demonstrates consistent delivery of reliable IT solutions.
What people say
Always been there when we need them
Quick to respond
Reasonable pricing
Invaluable support
Reliable and low cost
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of business technology infrastructure. We handle system updates, security patches, and performance optimization to prevent downtime. This service includes 24/7 support, remote troubleshooting, and proactive issue resolution for businesses seeking predictable IT costs and guaranteed system availability.
Cybersecurity Solutions
We implement comprehensive security measures including multi-factor authentication, encryption, and vulnerability testing. Our approach combines advanced technology with employee training to prevent breaches. Services include dark web monitoring, remote security management, and breach prevention platforms to protect sensitive business and customer data from evolving cyber threats.
VoIP Phone Systems
Our VoIP solutions offer scalable, cost-effective communication systems for businesses. We provide on-premise and cloud-based options with features like SIP trunking and integrated messaging. Services include system design, implementation, and ongoing support for traditional PBX upgrades or new cloud-based phone system deployments tailored to business requirements.
Business Continuity
We develop customized continuity plans to protect against data loss from equipment failure, natural disasters, or theft. Our solutions include secure offsite backups, recovery protocols, and risk assessment planning. This service ensures critical business functions remain operational during unexpected disruptions through redundant systems and rapid data restoration processes.
Security Training
Our security training programs educate employees about cyber threats and safe digital practices. We offer simulation exercises, policy development, and compliance training to strengthen organizational security. This service addresses human factors in cybersecurity through customized education programs that reduce vulnerability to phishing and other common attack vectors.
People
Jared Shapiro
Founder
Jared Shapiro founded Infinity Solutions in 2000 after recognizing SMBs' need for strategic IT solutions beyond basic repair services. With over two decades of experience, he focuses on aligning technology with business growth objectives while maintaining a client-centric approach to technology implementation and support.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, cybersecurity solutions, VoIP phone systems, business continuity planning, and technology consulting tailored to small and medium-sized businesses.
Do you provide 24/7 IT support?
Yes, our team offers 24/7 monitoring and emergency support with technicians available to resolve critical issues at any time.
How do you handle cybersecurity threats?
We implement multi-layered security including encryption, vulnerability testing, dark web monitoring, and employee training to prevent breaches while maintaining HIPAA compliance for medical clients.
Can you help with business continuity planning?
Yes, we develop customized disaster recovery plans with secure backups and recovery protocols to protect against data loss from equipment failure, natural disasters, or theft.
What areas do you serve?
We primarily serve Phoenix, Scottsdale, Tempe, Mesa, Peoria, and Tucson with on-site and remote IT support services for local businesses.
Do you offer VoIP system installation?
Yes, we provide on-premise and cloud-based VoIP solutions including system design, implementation, and ongoing support for businesses upgrading their communication infrastructure.
