Business Details
28 Years
experience
Trusted Hotel Management & Development Services
Founded in 1998, Pride Hospitality has established itself as a leader in hotel management and development across the United States. Our company specializes in acquiring, developing, and operating limited-service hotels, delivering comprehensive services that maximize asset value for partners. With a mission to be the easiest hotel company to do business with, we combine professional development, leadership, and operational excellence to create value for clients and stakeholders. Our motto, 'Personal Responsibility in Developing Excellence,' reflects our commitment to accountability in every aspect of hotel management, from identifying acquisition targets to ensuring seamless guest experiences. The leadership team brings nearly a century of combined experience in hotel acquisition, development, and management, offering expertise in revenue optimization, brand compliance, and guest satisfaction.We invest in ongoing employee training to maintain high service standards while aligning operations with industry-leading practices. Our guiding principles of perseverance, respect, integrity, dependability, and enthusiasm shape our approach to partnerships and community engagement. Through strategic site selection, construction management, and marketing support, we focus on driving year-over-year asset appreciation for property owners. Active involvement in charitable organizations like Give Kids the World and St. Jude Children's Hospital demonstrates our commitment to social responsibility beyond hospitality operations.
Services
Hotel Acquisition
Development Management
Third-Party Management
Renovation Project Management
Revenue Optimization
Pre-Opening Training
Marketing Support
Financial Analysis
Insurance Program Management
Property Financing
Details
- Year established: 1998
Highlights and features
- Founded in 1998 with nearly a century of combined leadership experience in hotel management
- Comprehensive services covering hotel acquisition, development, and third-party management
- Proven expertise in brand-compliant operations for major chains like Hilton and IHG
- Commitment to ongoing employee training and development for service excellence
- Active community involvement through partnerships with organizations like Give Kids the World
Services
Hotel Acquisition
Our team identifies optimal hotel sites with high ROI potential through detailed market analysis, competitive assessments, and revPAR projections. We provide comprehensive feasibility studies and site recommendations to ensure strategic investment decisions. With decades of combined experience, we help partners secure properties that align with their investment goals and growth strategies.
Development Management
We manage all aspects of ground-up hotel construction and renovations, handling site selection, design consulting, and FF&E purchasing. Our hands-on approach ensures projects stay on budget and schedule while maintaining brand standards. From concept to completion, we provide expert guidance to maximize property performance and asset value.
Third-Party Management
As third-party managers, we operate hotels with owner-level dedication, focusing on staff training and process improvement. Our services include financial performance monitoring, guest satisfaction optimization, and brand-compliant operations. We implement SOP training programs to ensure consistent service quality across all managed properties.
Revenue Optimization
Our revenue management experts maximize returns through strategic pricing, sales training, and marketing alignment. We conduct detailed P&L analyses to identify performance gaps and implement targeted improvements. By combining local market expertise with brand marketing strategies, we help properties achieve and exceed occupancy and revPAR targets.
Pre-Opening Services
We handle complete pre-opening preparations including staff recruitment, SOP training, and marketing campaigns. Our team develops detailed action plans integrating sales, marketing, and operations to ensure successful hotel launches. From grand opening event planning to brand compliance coordination, we create maximum market impact for new properties.
People
Mark Zipperer
President / CEO
Founder of Pride Hospitality with 40+ years in hospitality. Holds CHA certification and has served on IHG Owners Association boards. Graduated from University of Wisconsin Stout with hotel administration degree. Previously held executive roles with IHG and Marriott.
Rod Rogers
Director of Operations
18+ years hospitality experience with brands like Marriott and Holiday Inn. Manages daily hotel operations and client relations. Served on IHG Owners Association committees. Active in community organizations like Habitat for Humanity.
Keith Lachney
Manager of Operations & Training
18+ years in hospitality with expertise in extended stay hotels. Led training programs and operations for multiple brands. Achieved top national rankings for Candlewood Suites properties. Active in breast cancer awareness initiatives.
Syed Muneer
Director of Operations
9+ years in extended stay hotel management. Expertise in contract review, hotel openings, and renovations. Previously achieved Quality of Excellence Award for Candlewood Suites. Focuses on operational improvements and client partnerships.
Josh Gaddis
Regional Director of Operations
20+ years hospitality experience with revenue management certification. Former multi-state leader in extended stay division. Focuses on operational excellence through staff training and accountability. Active supporter of St. Jude Children's Hospital.
Questions
What hotel brands does Pride Hospitality manage?
We manage properties under Hilton, IHG, Choice, AmericInn, and Harbor Winds brands across the United States.
How long has Pride Hospitality been in business?
Since 1998, providing hotel management and development services with nearly a century of combined leadership experience.
What services do you offer to hotel owners?
Full-service management including acquisition, development, renovations, revenue optimization, training, and financial analysis for asset value growth.
Do you handle hotel construction projects?
Yes, we provide complete construction management services for new builds and renovations, ensuring brand compliance and budget adherence.
How do you support hotel pre-opening operations?
We handle staff recruitment, training programs, marketing campaigns, and grand opening planning to ensure successful property launches.
What makes Pride Hospitality unique?
Our commitment to 'Personal Responsibility in Developing Excellence' drives our hands-on approach, leadership expertise, and focus on long-term asset value growth for partners.
