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44 Years
experience
Emergency
services
Your Trusted Partner for HVAC & Plumbing Solutions in Phoenix
Since 1982, Cool Touch has been the trusted choice for HVAC and plumbing services in Phoenix and the East Valley. Founded on principles of fairness, honesty, and dedication, we combine over four decades of experience with a team of NATE-certified technicians to deliver exceptional service. Our commitment to excellence is reflected in our 24/7 emergency availability, rigorous employee screening process, and industry-leading guarantees, including a 1-year money-back promise.

We specialize in heating, cooling, and plumbing solutions for residential and commercial clients, offering cutting-edge technology and same-day service with no extra charges for after-hours visits. Our reputation as Arizona's most recommended HVAC company is built on 1,792 4.9-star reviews and a relentless focus on customer satisfaction.
Services
Air Conditioning Repair Furnace Installation Plumbing Services Drain Cleaning Water Heater Repair Commercial HVAC Indoor Air Quality Emergency Service Maintenance Plans Ductless Systems
Details
  • Year established: 1982
Highlights and features
  • 40+ years of local HVAC and plumbing expertise since 1982
  • 24/7 emergency service with no after-hours fees
  • NATE-certified technicians with rigorous training
  • 1-year money-back guarantee on all work
  • Military discounts and flexible financing options
What people say
Professional technicians 24/7 emergency service Reliable repairs Upfront pricing Quick response times
Services
Air Conditioning Repair
Expert diagnosis and repair of residential and commercial air conditioning systems. Our NATE-certified technicians resolve cooling issues efficiently, using advanced tools and manufacturer-approved parts. Available 24/7 for emergency repairs with no after-hours fees.
Furnace Installation
Professional furnace installation and replacement services for Phoenix homes and businesses. We offer high-efficiency models from trusted brands, ensuring optimal winter comfort and energy savings. Includes comprehensive system checks and proper sizing assessments.
Plumbing Services
Full-service plumbing solutions including leak detection, drain cleaning, and fixture repairs. Our licensed plumbers handle residential and commercial needs with upfront pricing and a 1-year workmanship guarantee.
Emergency HVAC Service
Around-the-clock emergency HVAC repairs for critical system failures. Trained technicians respond promptly to AC or heating emergencies, prioritizing rapid restoration of comfort with transparent pricing.
Indoor Air Quality
Comprehensive indoor air quality solutions including air duct cleaning, filtration systems, and purification technology. Improves respiratory health and HVAC efficiency through professional-grade equipment and maintenance.
People
Wolfgang Pauly
Founder
Established the company in 1982 with core values of honesty and exceptional service. His vision created Arizona's most trusted HVAC brand through decades of industry leadership.
Questions
What thermostat settings work best for heating systems?
Maintain 70-72°F in winter. Avoid drastic temperature changes exceeding 5°F to prevent system strain.
How often should AC filters be replaced?
Replace 1-3 inch filters every 1-2 months, depending on usage, pets, and air quality conditions.
What HVAC brands do you install?
We offer top brands including furnaces, air conditioners, heat pumps, and ductless systems. Contact us for personalized recommendations.
When should I call a plumber?
Call immediately for leaks, no hot water, clogged drains, or gas odor. Our 24/7 service handles emergencies promptly.
What plumbing services are available?
We provide drain cleaning, leak detection, water heater repairs, fixture installations, and whole-house filtration systems for residential and commercial clients.