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Business Details
41 Years
experience
Custom Jewelry Design & Expert Repair Services in Rochester, NY
Founded in 1985, Burke & Bannayan has established itself as a trusted name in fine jewelry craftsmanship and repair. Our expertise spans custom engagement rings, bridal jewelry, and precision restoration, blending traditional artistry with modern CAD-CAM technology. With a family legacy of excellence, we prioritize personalized service, transparency, and attention to detail in every piece we create or restore. Our open workshop environment allows clients to witness the meticulous process firsthand, from initial design to final polish. Recognized for four decades of dedication, we serve Rochester and surrounding areas with a commitment to quality and customer satisfaction.

Our Graduate Gemologist, John Bannayan, ensures every creation meets the highest standards of innovation and artistry. Clients consistently praise our ability to transform ideas into timeless jewelry and revive cherished heirlooms with unmatched skill. We offer comprehensive services including jewelry cleaning, sizing, and emergency repairs for special occasions. Our reputation as a family-run business built on honesty and expertise remains unmatched in the region. Experience the difference of working directly with master jewelers who treat every project as a unique expression of personal significance.
Services
Custom Engagement Rings Jewelry Repair Bridal Jewelry Fashion Jewelry CAD-CAM Design Heirloom Restoration Ring Sizing Diamond Setting Metal Polishing Gemstone Replacement
Details
  • Year established: 1985
Highlights and features
  • 40 years of jewelry craftsmanship experience since 1985
  • Family-owned business with GIA-trained graduate gemologist
  • Custom CAD-CAM design technology with traditional techniques
  • Open workshop transparency for real-time project visibility
  • Specialized in restoring heirloom jewelry to original condition
What people say
Stunning custom diamond wrap Best jewelers in Rochester Very personable experience Fantastic and stress free 10/10! amazing
Services
Custom Engagement Rings
Create one-of-a-kind engagement rings using CAD-CAM technology and handcrafted techniques. Our jewelers collaborate closely with clients to design unique pieces incorporating heirloom stones or new materials. Each creation receives meticulous attention to detail for perfect fit and brilliance.
Jewelry Repair
Expert repair services for broken chains, loose stones, and damaged heirlooms using precision tools and traditional methods. Our open workshop allows clients to observe the restoration process with transparent communication throughout. Guaranteed quality craftsmanship for all precious metals and gemstones.
Bridal Jewelry
Comprehensive bridal services including custom wedding bands, ring sizing, and emergency repairs before special events. Offer both classic and contemporary designs with options for personalized engravings. Provide professional cleaning and polishing to maintain jewelry's pristine condition.
CAD-CAM Design
Advanced computer-aided design and manufacturing for precise jewelry prototypes and complex custom pieces. Combines digital accuracy with artisan finishing techniques. Allows clients to visualize designs before production begins with modifications available during the modeling phase.
Heirloom Restoration
Specialized restoration of antique and vintage jewelry using period-appropriate techniques while maintaining structural integrity. Services include stone replacement, metal reinforcement, and detailed polishing. Preserve family history with expert care from Graduate Gemologists.
People
Vic Bannayan
Founder
Master jeweler with decades of experience in traditional techniques. Established the business in 1985 and pioneered the blend of classic craftsmanship with modern technology. Known for exceptional customer service and artistic vision.
John Bannayan
Graduate Gemologist
GIA-trained gemologist specializing in CAD-CAM design. Brings modern innovation to the family business while maintaining traditional quality standards. Expert in creating precise digital models for custom jewelry projects.
Questions
What jewelry services do you specialize in?
We specialize in custom engagement rings, bridal jewelry, CAD-CAM design, heirloom restoration, and precision repairs using both traditional and modern techniques.
How long has Burke and Bannayan been in business?
We've served Rochester since 1985, starting as a repair shop and evolving into a full-service jeweler with three location changes reflecting our growth.
Can you create custom jewelry from scratch?
Yes, our CAD-CAM technology combined with handcrafting allows complete customization from initial concept to finished piece with client collaboration throughout the process.
Do you work with existing jewelry or stones?
Absolutely, we specialize in repurposing heirloom stones and metals into new designs while maintaining their sentimental value through careful handling.
What are your store hours?
Open Tuesday-Friday 9AM-5PM, Saturday 9:30AM-3PM. Closed Sundays and Mondays. Hours may vary seasonally, so we recommend calling ahead.
Where are you located?
Our current location at 2465 West Ridge Rd, Rochester NY 14626 has provided our largest and most modern workspace since 2012.