Business Details
41 Years
experience
Your Trusted Hotel Management Partner
ZMC Hotels has built a reputation for excellence in hospitality management through more than four decades of dedicated service. Our team combines deep industry expertise with an entrepreneurial spirit to deliver exceptional results for hotel properties across the United States. We specialize in managing branded and independent hotels while maintaining strict attention to detail and long-term asset success. With partnerships spanning major hotel brands like Hilton, Marriott, and Hyatt, we provide comprehensive operational oversight that treats every property as if it were our own. Our approach emphasizes data-driven decision-making, staff development, and relationship-building with guests and franchisors.Through 40 years of experience, we've refined our ability to exceed performance expectations while maintaining brand standards. Our services extend beyond daily operations to include revenue strategy, human resources, financial management, and technology infrastructure. We maintain offices in California and Minnesota to better serve our national portfolio of 55 hotels across 19 states. Our team of over 1,500 professionals brings specialized knowledge in hospitality accounting, risk management, and construction development. ZMC Hotels remains committed to operational excellence while adapting to evolving industry demands through innovative marketing and digital strategies.
Services
Hotel Management
Construction Management
Investment Management
Revenue Strategy
Human Resources
Details
- Year established: 1985
Highlights and features
- We offer 40 years of dedicated hotel management experience
- Our team partners with major brands including Hilton, Marriott, and Hyatt
- We provide localized management for 55 hotels across 19 states
- Our comprehensive services cover operations, revenue strategy, and development
- We maintain 1,500+ hospitality professionals for specialized expertise
Services
Hotel Management
ZMC Hotels provides comprehensive hotel management services for branded and independent properties. Our team handles daily operations, franchisor relations, and performance optimization across 55 hotels in 19 states. With 40 years of experience, we combine proven expertise with personalized attention to maximize property value and guest satisfaction.
Construction Management
Our construction management division oversees hotel development projects from concept to completion. The team provides site acquisition guidance, design coordination, and procurement management while maintaining alignment with long-term investment goals. We leverage decades of experience working with major hotel brands to ensure projects meet operational and brand standards.
Revenue Strategy
ZMC's revenue strategy services focus on maximizing hotel profitability through data-driven decision-making. Our experts implement advanced analytics, benchmarking systems, and digital marketing strategies to optimize pricing and occupancy rates. The approach combines industry-leading technology with personalized sales support to achieve superior financial performance.
Human Resources
Our human resources division manages staffing, training, and labor relations for hotel operations. With over 1,500 employees across the portfolio, we maintain rigorous hiring standards and professional development programs. The team ensures compliance with employment regulations while fostering a culture of excellence in hospitality service delivery.
Investment Management
As an investment manager for hotel properties, ZMC actively pursues strategic acquisition opportunities. Our team evaluates potential investments based on market potential and long-term value creation. We provide capital structure guidance and operational expertise to enhance asset appreciation while maintaining strict financial discipline.
People
John Henry
President & Chief Executive Officer
John Henry leads ZMC Hotels as President & CEO with over 40 years of hospitality industry experience. He oversees strategic direction and operational excellence across the company's national hotel portfolio.
Todd Torvinen
Executive Vice President, Chief Financial Officer
Todd Torvinen serves as CFO, managing financial operations and strategy for ZMC Hotels. With extensive hospitality finance experience, he oversees accounting, treasury, and investment management functions.
Tony Barsotti
Senior Vice President, Director of Capital Markets
Tony Barsotti leads capital markets initiatives at ZMC Hotels. He manages investment strategies, human resources, and information technology to support the company's growth and development objectives.
Casey MacAllister
Senior Vice President of Operations
Casey MacAllister directs operational strategy as Senior Vice President of Operations. With deep hospitality expertise, he ensures consistent service quality and performance standards across ZMC's hotel portfolio.
Rick Henderson
Senior Vice President, Design & Construction
Rick Henderson leads design and construction efforts at ZMC Hotels. He oversees project management and facility development to ensure new properties meet brand standards and operational requirements.
Questions
What hotel brands does ZMC Hotels manage?
ZMC Hotels manages properties under major brands including Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, and Best Western, as well as independent hotels.
How many hotels does ZMC Hotels operate?
ZMC Hotels currently operates 55 hotels across 19 states with more than 1,500 employees dedicated to hospitality excellence.
What services does ZMC Hotels provide?
ZMC Hotels offers hotel management, construction management, investment management, revenue strategy, human resources, and development services for hospitality properties.
How long has ZMC Hotels been in business?
With 40 years of experience in the hospitality industry, ZMC Hotels has established a proven track record of successful hotel management and development.
Where is ZMC Hotels headquartered?
ZMC Hotels' corporate headquarters is located at 150 North Wiget Lane, Suite 250, Walnut Creek, CA 94598.
Does ZMC Hotels offer construction management services?
Yes, ZMC Hotels provides comprehensive construction management services including site acquisition, design coordination, and project management for new hotel developments.
