Business Details
19 Years
experience
Your Trusted Source for Office Essentials
Founded in 2007 by Ryan Puccinelli and Bryan Freund, IQ Office Products was created to address the complex purchasing needs of multi-site businesses. Our founders' firsthand experience in scaling operations led to the development of the SurePath System, a proprietary tool designed to deliver measurable cost savings and operational efficiency. With over 80 distribution centers nationwide and access to 100,000+ products, we specialize in consolidating vendors for janitorial supplies, office furniture, breakroom essentials, and general office supplies. Our commitment to exceptional service is reflected in our guaranteed response times, lifetime return policy, and proactive order fulfillment approach. The IQ Customer Success Team combines industry expertise with personalized support to ensure clients receive tailored solutions that meet both immediate and long-term needs.Our executive team remains accessible 24/7 to address client concerns directly, reinforcing our dedication to transparency and accountability. Through semi-annual purchasing reviews, we help businesses optimize their procurement strategies while maintaining competitive pricing across all product categories. Headquartered in San Diego with regional offices nationwide, our service footprint supports thousands of customers across diverse industries including education, healthcare, and energy sectors. This nationwide infrastructure enables us to deliver next-business-day shipping on most items while maintaining localized service capabilities. Our founders' ongoing involvement in strategic growth initiatives ensures IQ Office Products remains positioned as a scalable solution for businesses of all sizes.
Services
Janitorial Solutions
Office Furniture
Breakroom Supplies
Office Supplies
Vendor Consolidation
Details
- Year established: 2007
Highlights and features
- We guarantee response to support requests within 10 minutes via email or 2 minutes via live chat.
- Our lifetime return policy covers any non-assembled items purchased through our account.
- Proactive order fulfillment ensures next-business-day delivery on most stocked items.
- Semi-annual purchasing reviews optimize cost efficiency for all client procurement.
- 24/7 executive access connects clients directly with company co-founders for critical issues.
Services
Janitorial Solutions
Our janitorial program standardizes facility maintenance products while reducing operational costs. We provide comprehensive solutions including paper products, cleaning chemicals, and dispensers tailored to each client's specific needs. With nationwide distribution capabilities, we ensure consistent product availability and compliance across all locations.
Office Furniture
We offer complete office furnishing solutions from budget-friendly options to premium contract-grade furniture. Our services include space planning, ergonomic workstation design, and delivery/installation coordination. The product range covers task chairs, desks, and collaborative workspaces to enhance workplace functionality and aesthetics.
Breakroom Supplies
Our breakroom program consolidates coffee, snacks, and dining essentials into one reliable source. We supply single-serve coffee systems, beverage dispensers, and foodservice items with nationwide delivery. This service helps businesses reduce vendor complexity while maintaining stocked refreshment areas.
Office Supplies
We provide comprehensive office supply solutions including paper products, filing materials, and technology accessories. Our inventory covers everyday essentials with next-business-day shipping on most items. The program supports businesses in streamlining procurement through centralized ordering and inventory management tools.
Vendor Consolidation
Our consolidation service combines multiple supply vendors into a single streamlined solution. Through semi-annual purchasing reviews and cost analysis, we identify savings opportunities while simplifying logistics. This approach reduces administrative burden and improves supply chain efficiency for multi-location businesses.
People
Ryan Puccinelli
Co-Founder
Co-founded IQ Office Products in 2007 after successful sales career at Worldwide Express. Focuses on strategic growth initiatives and franchise development. Holds finance degree from University of Illinois.
Bryan Freund
Co-Founder
Co-founded IQ Office Products following sales leadership roles at Worldwide Express and Careerbuilder. Oversees Houston market operations. Economics graduate from University of Illinois with focus on business strategy.
Questions
What industries does IQ Total Source serve?
We serve diverse sectors including education, healthcare, legal, manufacturing, government, and energy industries through our nationwide distribution network.
How does the lifetime return policy work?
Non-assembled items can be returned at any time during your account's lifetime for full credit, with no restocking fees or time restrictions.
What delivery options are available?
Most stocked items ship next business day nationwide. Our 80+ distribution centers ensure timely delivery while maintaining local service capabilities.
How do you help businesses save money?
Through semi-annual purchasing reviews, vendor consolidation, and our proprietary SurePath System that identifies cost-saving opportunities across all product categories.
What support channels are available?
We offer live chat support with 2-minute response guarantee, email support with 10-minute response guarantee, and direct executive access 24/7.
