Business Details
49 Years
experience
Emergency
services
Trusted Carpet & Water Damage Restoration in Fort Wayne
Since 1977, Referral Carpet Cleaning has been a trusted provider of comprehensive cleaning and restoration services in Fort Wayne, Indiana. Our team of IICRC-certified professionals specializes in water damage restoration, carpet and upholstery cleaning, mold remediation, and commercial floor maintenance. We prioritize customer satisfaction through advanced equipment, eco-friendly disinfectants like Benefect, and a commitment to 24/7 emergency response.With decades of local experience, we combine technical expertise with personalized service to address residential and commercial needs. Our focus on transparency, education, and quality assurance has established us as a leader in the industry, serving both homeowners and businesses across the region.
Services
Carpet Cleaning
Water Damage Restoration
Upholstery Cleaning
Mold Remediation
Commercial Floor Maintenance
Hardwood Floor Cleaning
Pet Stain Removal
Tile & Grout Cleaning
Details
- Year established: 1977
Highlights and features
- 24/7 emergency water damage response since 1977
- IICRC-certified technicians with specialized training
- Uses EPA-registered, non-toxic Benefect disinfectants
- Advanced moisture detection with thermal imaging cameras
- Guaranteed satisfaction with detailed post-service documentation
Associations and certifications
- IICRC
What people say
Quick and excellent service
Spotless with no residue
Fast drying methods
Knowledgeable staff
Saved water-damaged carpet
Services
Water Damage Restoration
Our IICRC-certified technicians provide 24/7 emergency water damage restoration using industrial extraction equipment and thermal imaging. We handle Category 1-3 water losses, employing HEPA air scrubbers and Benefect disinfectants to ensure safe, complete drying. Services include structural drying, mold prevention, and insurance claim documentation.
Carpet Cleaning
Hot water extraction cleaning removes deep-seated dirt and allergens while preserving carpet warranties. Our truck-mounted systems achieve fast drying times, with specialized treatments for pet stains and odor removal. We follow manufacturer recommendations for maintenance schedules to extend carpet lifespan.
Mold Remediation
We address mold growth through containment, HEPA vacuuming, and antimicrobial treatments. Our process includes moisture source elimination and structural drying to prevent recurrence. Thermal imaging identifies hidden moisture pockets that could lead to future mold development.
Upholstery Cleaning
Professional cleaning of residential and commercial upholstery removes dust, allergens, and stains using pH-balanced solutions. Our technicians handle various fabric types while maintaining fast drying times and preserving material integrity through controlled moisture application.
Commercial Floor Maintenance
Customized maintenance programs for commercial properties include daily/weekly cleaning, encapsulation treatments, and deep cleaning. We accommodate business hours to minimize disruption while maintaining flooring investments through scheduled preventative care protocols.
Questions
What emergency water damage services do you offer?
We provide 24/7 emergency response with same-day service for water damage, including extraction, structural drying, and mold prevention using industrial equipment.
Do you handle insurance claims?
Yes, we work directly with all major insurance companies, providing documentation including thermal imaging records and itemized invoices to support your claim.
What carpet cleaning method do you use?
We use hot water extraction (steam cleaning) as recommended by manufacturers, achieving deep cleaning while maintaining fast drying times of 2-4 hours.
Are your cleaning products safe for pets and children?
We use Benefect disinfectants - botanical, non-toxic solutions that are safe for families and pets while effectively eliminating bacteria and mold.
How do you handle mold remediation?
Our process includes containment, HEPA vacuuming, antimicrobial treatment, and structural drying. We identify moisture sources to prevent future growth and provide post-remediation verification.
