Business Details
Your Trusted Partner for IT Solutions
MCE Inc has been a trusted partner in technology solutions for nearly four decades, combining cutting-edge tools with personalized service to simplify business operations. Our family-owned, independent structure allows us to prioritize client needs while maintaining agility in a rapidly evolving industry. With over 500 dedicated professionals, we deliver fast, friendly, and innovative support across managed IT services, automation, and imaging solutions. Our proven track record includes a 98.8% client retention rate and a 0-hour average on-site response time, demonstrating our commitment to reliability and excellence. We partner with industry leaders to provide pragmatic, future-focused technology that aligns with business goals while maintaining strict security and compliance standards.Our culture emphasizes Applied Chemistry - twelve core values that drive team unity, creativity, and community impact. From cybersecurity to document workflow automation, we help organizations of all sizes streamline operations, reduce costs, and focus on growth. Our local presence in Michigan, Indiana, Ohio, and Florida ensures personalized support tailored to regional business needs. With 0+ devices under contract and 0+ monthly service calls, we combine technical expertise with human-centric service to deliver measurable business outcomes.
Services
Managed IT Services
Robotic Process Automation
Document Workflow Solutions
Managed Print Services
Cybersecurity Solutions
Shredding Services
VoIP Phone Systems
Scanning Services
Business Continuity Planning
Network Infrastructure
Highlights and features
- 40+ years of technology solutions expertise
- 500+ dedicated technical professionals
- Local presence in 4 states with rapid response
- Partnerships with top-tier technology providers
- 98.8% client retention rate demonstrates reliability
Associations and certifications
- NAID AAA Certified
Services
Managed IT Services
Our comprehensive managed IT services provide 24/7 monitoring and support for businesses seeking reliable technology infrastructure. We handle network security, cloud solutions, and system maintenance while ensuring compliance with industry standards. Our proactive approach minimizes downtime through predictive maintenance and rapid response protocols.
Robotic Process Automation
RPA implementation automates repetitive business processes through software robots that mimic human actions. This technology reduces errors, increases productivity, and frees staff for higher-value tasks. Our experts customize automation workflows for document processing, data entry, and system integration.
Managed Print Services
We optimize document workflows through managed print services that reduce costs and improve security. Our solutions include device monitoring, supply management, and print policy enforcement. Businesses benefit from centralized control of print fleets while maintaining compliance with data protection regulations.
Cybersecurity Solutions
Our cybersecurity services protect businesses through multi-layered defense strategies including threat monitoring, access controls, and security awareness training. We implement firewalls, encryption, and incident response plans to safeguard digital assets while maintaining regulatory compliance for sensitive data protection.
Document Workflow Solutions
We transform document management through digital workflow automation that eliminates paper-based processes. Our solutions include document scanning, electronic storage, and automated approval processes. Businesses gain secure, centralized access to critical information while improving operational efficiency across multiple locations.
Questions
Where can I find your W9 tax form?
Download our current W9 form from the Customer Help section of our website.
Can you provide remote technical support?
Yes, our connectivity experts can remotely access devices to troubleshoot issues. Contact our customer service team at 800-521-0983 to initiate a remote session.
What are your customer service hours?
Our support team is available Monday through Friday from 8:00 AM to 5:00 PM Eastern Standard Time.
Do you offer on-site shredding services?
Yes, we provide NAID AAA Certified mobile shredding services with flexible scheduling options for document and hard drive destruction.
What technology partners do you work with?
We partner with leading technology providers in imaging, automation, and cybersecurity to deliver best-in-class solutions tailored to your business needs.
