Business Details
36 Years
experience
Emergency
services
Reliable IT and Office Technology Solutions in Norfolk, VA
Atlantic Office Machines has been a trusted provider of office technology solutions since 1990. Our family-owned business specializes in delivering comprehensive IT services, copier solutions, and network management tailored to small and medium-sized businesses across Hampton Roads. With over 30 years of industry experience, we combine technical expertise with personalized service to minimize downtime and optimize operational efficiency. Our team of certified professionals offers proactive network monitoring, data recovery, VoIP systems, and customized IT consulting. We prioritize community engagement through technology donations and environmentally responsible equipment disposal.Our commitment to innovation ensures clients receive cutting-edge solutions while maintaining the reliability of time-tested service standards. We serve businesses in Norfolk, Virginia Beach, Chesapeake, and surrounding areas with both onsite and remote support. Our managed service agreements provide predictable costs and 24/7 system monitoring to prevent technical disruptions. Client testimonials highlight our exceptional customer service, cost-saving assessments, and dedication to small business success.
Services
IT Managed Services
Copier Solutions
Data Recovery
VoIP Systems
Network Security
Equipment Disposal
Technical Support
Cloud Services
Phone Systems
IT Consulting
Details
- Year established: 1990
Highlights and features
- 30+ years of local technology expertise serving Hampton Roads businesses
- Free technology assessments that save businesses up to $400 monthly
- 24/7 proactive network monitoring and emergency response services
- Customized IT solutions tailored to specific business requirements
- Community-focused technology recycling and donation programs
What people say
Incredible professional team
Community and small business outreach
Absolutely amazing service
Phenomenal customer support
Saved offices up to $400 monthly
Services
IT Managed Services
Our proactive IT management ensures business continuity through 24/7 network monitoring, data protection, and help desk support. We provide customized service agreements that include security updates, system optimization, and disaster recovery planning. Our clients benefit from predictable costs and reduced technical disruptions while focusing on core business operations.
Copier Solutions
We offer comprehensive copier services including equipment sales, maintenance, and optimization. Our solutions reduce downtime through preventive maintenance and immediate repair response. We provide tailored equipment recommendations based on business needs and volume requirements, ensuring optimal efficiency and cost-effectiveness for office operations.
Data Recovery
Our certified engineers specialize in recovering data from all storage devices including RAID arrays, SSDs, and encrypted drives. We operate in a certified cleanroom environment with 24-48 hour turnaround times. Services include physical recovery, logical data reconstruction, and secure data transfer to new systems or cloud storage.
VoIP Systems
We design and implement scalable VoIP phone systems with advanced features for businesses of all sizes. Our solutions include hardware selection, system configuration, and ongoing support. Features include multi-line capabilities, mobile integration, and compatibility across all major operating systems with enterprise-grade reliability and call quality.
Network Security
Our security services protect against cyber threats through firewall management, intrusion detection, and regular system audits. We implement antivirus solutions, data encryption, and compliance monitoring for HIPAA and PCI standards. Continuous monitoring of security logs ensures immediate response to potential threats while maintaining regulatory compliance.
People
Lori Walker
President
Lori Walker has led Atlantic Office Machines since 1990, progressing from technician roles to company president. She specializes in business development and cost-saving technology assessments that help clients reduce expenses by up to $400 monthly. Her leadership focuses on community engagement and personalized client solutions.
Rich Cheek
Technical Specialist
With over 30 years in the industry, Rich provides expert equipment support and technology optimization advice. He combines technical expertise with customer education to maximize equipment efficiency. His experience spans multiple technology platforms and office equipment generations.
Arnold Heath
Equipment Technician
Arnold brings 30+ years of experience specializing in Kyocera and Copystar equipment. He maintains technical expertise through continuous learning of emerging technologies. His local knowledge benefits Hampton Roads businesses through personalized equipment support and maintenance services.
Al Davis
IT Specialist
Al focuses on IT infrastructure optimization and system longevity. He specializes in translating complex technical concepts into practical business solutions. His expertise includes network design, server management, and technology lifecycle planning for small businesses.
Adam Navrat
Technical Engineer
Adam provides comprehensive IT support with three years of experience at AOT. He handles onsite repairs, remote diagnostics, and system upgrades while maintaining the company's family business values. His client-focused approach includes free troubleshooting consultations and personalized service recommendations.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, network security, data recovery, VoIP systems, and 24/7 technical support tailored to small business needs.
Do you serve businesses outside Norfolk?
Yes, we serve all Hampton Roads including Virginia Beach, Chesapeake, Portsmouth, Suffolk, Hampton, and Newport News.
How quickly can you respond to emergencies?
Our team provides 24/7 emergency response with same-day service for critical business operations.
Do you offer free technology assessments?
Yes, we provide complimentary assessments that have saved businesses up to $400 monthly in technology costs.
What office equipment solutions are available?
We offer copier sales, maintenance, and optimization services with customized equipment recommendations for businesses of all sizes.
How do you handle equipment disposal?
We provide free environmentally responsible disposal and donate refurbished equipment to local charities through our community program.
