Business Details
24 Years
experience
Emergency
services
Your Trusted IT Partner in Des Moines
Founded in 2002 by Dan Bailey, Iowa PC Services has evolved from a one-person operation into a dedicated team of five professionals serving Central Iowa. Our mission remains unchanged: to provide expert technology solutions while empowering clients through education and transparent communication. We specialize in diagnostics, repairs, network management, and proactive IT support, ensuring both individuals and businesses maintain reliable technology systems. Our team combines decades of combined experience with CompTIA-certified expertise to address complex technical challenges. We prioritize client understanding by explaining every step of our process and offering training to prevent future issues.Integrity drives our recommendations, with all services tailored to client needs rather than profit motives. Our managed IT services provide continuous monitoring to prevent problems before they occur, while our emergency response capabilities address urgent security threats. With flexible onsite and remote support options, we serve residential clients and small businesses across Central Iowa. Our commitment to community extends beyond technology, with team members actively involved in local organizations and family life. We maintain strict compliance with industry standards while delivering personalized service that combines technical excellence with approachable professionalism.
Services
Computer Repair
Managed IT Services
Data Recovery
Network Management
Virus Removal
Remote Support
Technology Training
Backup Solutions
Phone Systems
Security Monitoring
Details
- Year established: 2002
Highlights and features
- 20+ years of combined experience in residential and business IT support
- Transparent pricing with no hidden fees or unnecessary upgrades
- CompTIA-certified technicians delivering proven technical expertise
- 24/7 managed detection and response for urgent security threats
- Client education focused on preventing future technology problems
What people say
Prompt courteous service
Thorough explanations
Reliable solutions
Patient educators
Affordable pricing
Services
Managed IT Services
Our managed IT services provide continuous monitoring of your technology systems to prevent issues before they occur. Using advanced remote tools, we track system health, perform regular maintenance, and implement security protections. This proactive approach reduces downtime while offering cost-effective support for both residential and business clients.
Computer Repair
We diagnose and fix hardware and software issues for desktops, laptops, and mobile devices. Our certified technicians handle everything from slow performance optimization to complete system restoration. Services include onsite and remote repair options with clear explanations of all repair processes and recommendations.
Data Recovery
Specialized data recovery services retrieve lost or damaged files from various storage devices. We employ advanced techniques to recover information from failed drives, accidental deletions, and system crashes while maintaining data integrity throughout the recovery process.
Network Management
Comprehensive network design, implementation, and maintenance services ensure reliable connectivity for home and business environments. We handle wired/wireless network setup, security configurations, and ongoing monitoring to maintain optimal performance and security standards.
Technology Training
Personalized training sessions help clients master their technology through hands-on instruction. We cover device operation, software applications, security best practices, and troubleshooting techniques to build client confidence and reduce future technical issues.
People
Dan Bailey
President
Founder with 20+ years in IT, former computer programmer at Pioneer Hi-Bred, active church member, and technology educator. Holds computer science degree from Harding University.
Donna Bailey
Vice President
Manages office operations and accounting, former public school teacher, home educator, and technology support specialist with 20+ years of company experience.
Anne Ogle
Administrative Assistant
Customer service specialist with healthcare and retail background, manages scheduling and communications, active in church activities and home remodeling projects.
Jerad Penick
Computer Technician
CompTIA A+ certified technician with printing industry background, specializes in computer diagnostics and repairs, active church member with 25+ years technical experience.
Questions
What areas do you serve?
We provide IT services throughout Central Iowa, including Des Moines and surrounding communities.
Do you offer emergency support?
Yes, our managed detection and response service provides 24/7 monitoring and emergency assistance for critical security threats.
What technology training options exist?
We offer personalized hands-on training sessions covering device operation, software applications, and security best practices for home and business users.
How do you handle data recovery?
Our specialists use advanced tools to recover lost files from damaged devices while maintaining data integrity throughout the recovery process.
Are services available for small businesses?
Yes, we provide comprehensive IT solutions including network management, phone systems, and cybersecurity for small businesses in Central Iowa.
What payment methods do you accept?
We accept major credit cards, checks, and cash payments for our technology services and support packages.