Business Details
Emergency
services
Expert IT Services in New York City
I am Tomer Pollatchek, known professionally as Tommy P, a dedicated IT specialist serving New York City for over a decade. With 18 years of experience in the IT industry, I provide comprehensive technology solutions for both residential and commercial clients. My expertise spans computer repair, network setup, data recovery, and web design, ensuring clients receive tailored support for their unique needs.I prioritize professionalism, honesty, and clear communication, offering services on an hourly or project-based basis. My commitment to resolving complex technical issues and simplifying technology for users has established me as a trusted resource in the NYC area.
Services
Computer Repair
Network Setup
Data Recovery
Web Design
Virus Removal
IT Management
Preventive Maintenance
Server Installation
Wireless Networks
Computer Lessons
Highlights and features
- We offer 18 years of combined IT expertise with 10 years of local New York City experience.
- Our team provides 24/7 emergency support for urgent technology issues.
- We specialize in personalized service tailored to residential and small business needs.
- Our transparent pricing includes hourly rates and project-based options.
- We guarantee comprehensive solutions for hardware, software, and network challenges.
Services
Computer Repair
Comprehensive hardware and software troubleshooting for desktops, laptops, and peripherals. Services include virus removal, component upgrades, and system optimization. Ideal for residential and small business users experiencing performance issues or technical failures.
Network Setup
Custom wired and wireless network design, installation, and security configuration. Supports home offices and businesses requiring reliable connectivity, remote access, and secure data sharing across devices.
Data Recovery
Professional data recovery for failed drives and accidental deletions, combined with preventive backup system implementation. Minimizes downtime and protects critical personal or business information.
Web Design
Custom website creation and maintenance using HTML, PHP, and CMS platforms like WordPress. Focuses on user-friendly design, mobile responsiveness, and integration with e-commerce or content management systems.
IT Management
Ongoing IT infrastructure management for small businesses, including vendor coordination, system updates, and preventive maintenance. Reduces technical disruptions and ensures efficient technology operations.
People
Tomer Pollatchek
Owner & Lead Technician
With 18 years of IT experience, including 10 years serving NYC clients, Tomer specializes in residential and small business technology solutions. He focuses on clear communication and reliable problem-solving for computer repair, networking, and data security.
Questions
What IT services do you offer in NYC?
We provide computer repair, network setup, data recovery, web design, virus removal, and IT management for residential and small business clients across New York City.
Are emergency IT services available after hours?
Yes, we offer 24/7 emergency support for urgent technology issues, including after-hours and weekend assistance.
How do you price your IT services?
Services are available on an hourly basis or as fixed-price projects. Specific solutions like backup setup have transparent flat-rate pricing.
Do you support both home and business clients?
Yes, we serve residential users and small businesses with tailored solutions for personal devices, office networks, and IT infrastructure management.
What areas in NYC do you service?
We provide on-site and remote support throughout New York City, including Manhattan, Brooklyn, Queens, the Bronx, and Staten Island.
