Business Details
39 Years
experience
Your Trusted Partner for Auto Repair Solutions
Southend Auto Care has been a trusted name in automotive repair since 1987, serving the Federal Way, Fife, Milton, Edgewood, Auburn, and Tacoma communities. Our team of ASE Certified Technicians brings decades of combined experience to every service, from routine maintenance to complex diagnostics. We prioritize customer satisfaction through transparent communication, personalized service, and the use of state-of-the-art tools to address modern vehicle technologies. As a family-owned business, we emphasize integrity, ensuring every repair is completed efficiently and honestly.Our commitment to excellence is reflected in our AAA Top Shop recognition and a 2-year/24,000-mile warranty on all services. We offer free shuttle service, loaner cars, and flexible financing options to enhance convenience. Beyond repairs, we actively contribute to the local community, striving to be responsible neighbors. With a focus on long-term customer relationships, we aim to be the go-to auto care provider for residents and businesses in the South Puget Sound region.
Services
Oil Changes
Brake Service
Transmission Repair
Engine Diagnostics
Tire Rotations
Cooling System Service
Suspension Repair
Electrical System Repair
Scheduled Maintenance
Loaner Car Service
Details
- Year established: 1987
Highlights and features
- We employ ASE Certified Technicians with decades of automotive repair experience.
- Our 2-year/24,000-mile warranty covers all services performed.
- We offer free local shuttle service and complimentary loaner cars.
- We provide same-as-cash financing up to 100 days for qualified customers.
- We maintain AAA Top Shop recognition for service excellence.
Associations and certifications
- AAA Top Shop
- Automotive Service Association
What people say
ASE Certified Technicians
Free loaner cars
Competitive pricing
2-year warranty
AAA Top Shop
Services
Oil Changes
Our oil change services include premium oil changes, hot oil cleaning treatments, and complete system flushes. We use high-quality oils and conditioners to protect engine components and extend vehicle lifespan. Each service includes filter replacement and system inspections to maintain optimal engine performance for all vehicle types.
Brake Service
We offer comprehensive brake system diagnostics, repairs, and maintenance. Services include brake pad replacement, rotor resurfacing, fluid flushes, and ABS system diagnostics. Our technicians use specialized equipment to ensure proper brake function and safety compliance for all makes and models.
Transmission Service
Our transmission services include fluid flushes, filter replacements, and complete system diagnostics. We service both automatic and manual transmissions using state-of-the-art equipment to identify and resolve shifting issues, fluid leaks, and mechanical problems affecting vehicle performance and reliability.
Engine Diagnostics
We utilize advanced diagnostic tools to identify engine performance issues through OBD-II systems. Our technicians interpret diagnostic codes, perform component testing, and provide detailed explanations of required repairs to restore optimal engine function and fuel efficiency.
Scheduled Maintenance
Our factory-scheduled maintenance services follow manufacturer guidelines for oil changes, filter replacements, and system inspections. We track service intervals and provide reminders to help vehicle owners maintain warranty requirements and extend vehicle longevity through proactive care.
People
Mark Hanson
Founder
Mark Hanson founded Southend Auto Care in 1987, growing it from a home garage operation to a full-service facility. With over 30 years as an ASE Certified Master Technician, he focuses on quality control and customer satisfaction. Mark continues to lead daily operations while maintaining technical expertise.
Service Manager
Service Manager
The Service Manager has over 20 years of automotive repair experience. They oversee daily service operations, coordinate technician schedules, and ensure timely completion of repairs. Outside work, they enjoy family time, motorcycling, and fishing.
Questions
What services does Southend Auto Care offer?
We provide complete automotive services including oil changes, brake repairs, transmission work, engine diagnostics, scheduled maintenance, and specialized repairs for all vehicle systems.
Do you offer financing options?
Yes, we provide same-as-cash financing up to 100 days for qualified customers to help with vehicle repair costs.
What areas do you serve?
We serve Federal Way, Edgewood, Milton, Auburn, Fife, Tacoma, and surrounding areas in South Puget Sound.
Are loaner cars available?
Yes, we offer complimentary loaner cars for customers whose vehicles require extended repairs.
What certifications do your technicians hold?
All our technicians are ASE Certified, with ongoing training to maintain expertise in modern automotive technologies.
What warranty do you provide?
We offer a 2-year/24,000-mile warranty covering all services performed at our facility.
