Business Details
50+ Years
experience
Your Trusted Office Technology Partner in Olympia
Capital Business Machines has been a trusted provider of office technology solutions in Western Washington since 1952. As a family-owned business, we specialize in SHARP products, offering printers, copiers, managed IT services, and security solutions to businesses across the Puget Sound region. Our team of certified technicians provides same-day response times and personalized support, with a focus on reducing client costs through print audits and tailored technology solutions.We serve diverse industries including education, healthcare, government, and small businesses, maintaining a 4-hour average service response time and a local warehouse for rapid parts delivery. Our commitment to community engagement includes sponsoring youth programs and adopting families during the holiday season.
Services
Printers
Copiers
Managed IT
Security Systems
Phones
Mailing Equipment
Document Scanners
Interactive Boards
Wide Format Printing
Medical Equipment
Details
- Year established: 1952
Highlights and features
- We offer 65+ years of combined experience in office technology solutions
- Our team provides same-day response times with 4-hour average service calls
- Factory-trained technicians certified in SHARP and KIP equipment maintenance
- Free print cost analysis saves clients an average of $12,000 annually
- Locally-owned with deep community ties across Western Washington
What people say
Great service
Saved over $12,000
Responsive support
Knowledgeable staff
Reliable equipment
Services
Managed Print Services
Our Managed Print Services optimize document workflows through equipment audits, print cost analysis, and supply management. We monitor usage patterns to reduce waste and implement cost-saving solutions that have saved clients over $12,000 annually. Our technicians maintain SHARP equipment fleets to ensure maximum uptime and efficiency.
Office Equipment Sales
We offer comprehensive office technology sales including SHARP multifunction printers, KIP wide-format plotters, and Formax mailing systems. Our specialists help businesses select appropriate equipment based on workflow needs, providing installation, training, and ongoing support for all purchased technology solutions.
IT Security Solutions
Our IT security services protect business systems through endpoint encryption, data protection, and network security assessments. We implement cybersecurity measures tailored to office environments, including secure document management systems and compliance-focused technology deployments for government and healthcare clients.
Mailing Equipment Solutions
We provide postage meters, folding, and inserting equipment to streamline mail processing. Our Formax partnership enables customized mailroom solutions with live demonstrations and cost analysis. These systems help businesses reduce postage costs while improving efficiency in document preparation workflows.
Interactive Display Boards
Our SHARP interactive display boards enhance collaboration in educational and business settings. These touch-screen solutions support hybrid learning environments and improve meeting productivity through screen sharing capabilities. We provide full installation, training, and technical support for all display systems.
People
Derek Lowe
Co-Owner
With 24 years of experience in office technology, Derek co-owns Capital Business Machines and focuses on strategic growth while maintaining customer relationships. He ensures technical teams deliver quality service across Western Washington.
Casey Lowe
Co-Owner
Casey co-owns Capital Business Machines with Derek, bringing 24 years of industry expertise. He oversees daily operations and maintains the company's commitment to personalized service and technical excellence since taking ownership in 2012.
Stacey Hartman
Relationship Manager
Stacey manages client relationships and coordinates equipment solutions for businesses across multiple counties. Her team focuses on understanding client needs to provide tailored technology deployments and ongoing support services.
Don Hartman
Relationship Manager
As a senior relationship manager, Don works with organizations to implement document management systems and cost-saving technology solutions. He leverages 20+ years of experience to optimize office workflows for clients.
Kyle Self
Relationship Manager
Kyle specializes in helping businesses transition to modern office technology systems. He conducts print audits and recommends equipment upgrades that improve efficiency while reducing operational costs for clients.
Questions
What office equipment brands do you carry?
We are a fully authorized SHARP dealer and also carry KIP and Canon wide-format plotters for printing solutions.
Do you offer service contracts for office equipment?
Yes, we provide comprehensive service plans with 4-hour average response times during business hours for all equipment.
Can you help reduce our printing costs?
Our free print cost analysis identifies savings opportunities, with clients typically saving over $12,000 annually through our recommendations.
Do you serve businesses outside Olympia?
We serve all of Western Washington including Thurston, Pierce, Lewis, Cowlitz, and Mason counties.
What financing options are available?
We offer flexible financing solutions for equipment purchases through our dedicated financing department.
Do you provide IT security services?
Yes, we offer endpoint security, data encryption, and network protection services tailored to office environments.
