Business Details
45 Years
experience
Emergency
services
Your Trusted HVAC & Plumbing Experts in Richmond
Universal Heating Plbg & Ac has been a trusted provider of HVAC and plumbing services in Richmond, Virginia since 1981. Our family-owned business combines over four decades of hands-on experience with a commitment to customer satisfaction, offering 24/7 emergency services and preventative maintenance programs. As an A+ rated Better Business Bureau member and Air Conditioning Contractors of America affiliate, we maintain rigorous industry standards through ongoing technician training and state-certified credentials.Our team of licensed professionals, including Master Plumbers and HVAC specialists, delivers reliable solutions for residential heating, cooling, and plumbing needs while actively supporting local community initiatives like Habitat for Humanity and Hospital Hospitality House. With a fleet of fully equipped service vehicles and a focus on transparent communication, we ensure efficient repairs and installations that prioritize long-term system performance and client peace of mind.
Services
HVAC Repair
Plumbing Services
Emergency Repairs
Maintenance Agreements
Tankless Water Heaters
Heat Pump Installation
Furnace Repair
Gas Piping
Ductless Mini-Split Systems
Boiler Repairs
Details
- Year established: 1981
Highlights and features
- We offer 40+ years of combined HVAC and plumbing experience
- Our team includes certified Master Plumbers and HVAC specialists
- We provide 24/7 emergency service with no subcontractors
- Our A+ Better Business Bureau rating demonstrates trustworthiness
- We offer senior, military, and first responder discounts
Associations and certifications
- Better Business Bureau
- Air Conditioning Contractors of America (ACCA)
- Network of Enterprising Women
What people say
Prompt emergency response
Skilled technicians
Honest estimates
Customer satisfaction
Reliable service
Services
HVAC Repair
Our certified technicians provide prompt HVAC repairs for furnaces, heat pumps, and air conditioning units. With 40+ years of experience and 24/7 emergency availability, we restore system functionality while maintaining manufacturer warranties. All repairs use new parts and include post-service verification to ensure optimal performance.
Plumbing Services
We handle all residential plumbing needs from leaky faucets to tankless water heater installations. Our licensed Master Plumbers offer transparent pricing and same-day service for emergencies. Specialized services include gas line repairs, drain clearing, and bathroom/kitchen remodeling projects with guaranteed satisfaction.
Emergency Repairs
Available 24 hours a day, 365 days a year, our emergency team responds promptly to critical HVAC and plumbing failures. We prioritize urgent situations like heating loss in winter or AC failure during summer, with technicians dispatched directly from our fleet of fully equipped service vehicles.
Maintenance Agreements
Our VIP Club offers bi-annual system tune-ups that include 24/7 priority service and repair discounts. Regular maintenance extends equipment lifespan, improves energy efficiency, and prevents unexpected breakdowns through comprehensive inspections of all system components.
Tankless Water Heaters
We specialize in tankless water heater installations for continuous hot water supply. Our services include system sizing, gas line upgrades, and integration with existing plumbing. All installations come with a 10-year parts and labor warranty, ensuring long-term reliability and energy savings.
People
Laura Meade
CEO
As founder and CEO, Laura Meade established Universal Heating Plbg & Ac in 1981. She leads with a customer-first approach, maintaining A+ BBB accreditation and community partnerships while overseeing business operations and strategic growth initiatives.
Steffen Meade
President
President Steffen Meade manages daily operations with hands-on HVAC expertise gained through years of field experience. He ensures service quality, technician training, and prompt emergency response coordination for residential clients.
Chip Barden
Master Plumber
Master Plumber Chip Barden brings 25+ years of plumbing expertise to Universal Heating Plbg & Ac. He specializes in complex repairs, fixture installations, and system upgrades while maintaining clear communication with homeowners throughout each project.
John D
Lead HVAC Tech
Lead HVAC Technician John D oversees equipment installations and complex system repairs. With state-certified refrigerant recovery credentials, he ensures proper system operation while explaining technical details to customers in accessible terms.
Jacob B
HVAC Technician
HVAC Technician Jacob B performs routine maintenance and emergency repairs with attention to detail. He follows Universal Heating Plbg & Ac's protocols for equipment diagnostics and energy efficiency optimization during every service call.
Questions
What HVAC services do you offer?
We provide complete HVAC services including furnace and AC repairs, heat pump installations, ductless mini-split systems, and preventative maintenance programs for Richmond homeowners.
Are you available for emergency repairs?
Yes, our 24/7 emergency service responds promptly to heating and cooling failures with direct technician dispatch from our fleet of service vehicles.
Do you offer financing options?
We provide financing options for qualified applicants to help with major HVAC replacements or plumbing system upgrades while maintaining transparent pricing.
What areas do you service?
We serve Richmond, Chesterfield, Henrico, Powhatan, Goochland, and Hanover counties with both scheduled appointments and emergency service calls.
What plumbing services are available?
Our licensed plumbers handle all residential needs including leak repairs, water heater installations, drain clearing, gas line work, and bathroom/kitchen remodeling projects.
Do you have maintenance agreements?
Yes, our VIP Club includes bi-annual system tune-ups, repair discounts, and priority service with 24/7 availability to prevent unexpected HVAC breakdowns.
