Business Details
36 Years
experience
Emergency
services
Your Trusted Telecom Partner in the Mid-Atlantic
MABC has been a trusted leader in unified communications and telecom solutions for over 35 years, serving businesses and public sector organizations across the Mid-Atlantic region. Specializing in Avaya and Mitel systems, in-building cellular coverage, and managed services, we deliver tailored technology solutions designed to enhance operational efficiency and connectivity. Our team of certified experts provides 24x7 support, ensuring seamless integration and reliability for clients ranging from small businesses to large enterprises.With SWaM certification as a veteran-owned small business, we combine deep industry experience with a commitment to innovation and customer satisfaction. Our partnerships with leading technology providers and focus on compliance with federal safety regulations, such as 911 calling requirements, position us as a reliable partner for organizations seeking scalable, future-ready infrastructure.
Services
Unified Communications
Contact Centers
Broadband Services
SIP Services
SD WAN
Network Analysis
In-Building Cellular
Structured Cabling
Wireless Networks
Senior Living Solutions
Details
- Year established: 1990
Highlights and features
- 35+ years serving Mid-Atlantic businesses with tailored telecom solutions
- Mitel & AVAYA certified technicians for reliable system integration
- 24x7 rapid response support for critical infrastructure needs
- SWaM-certified small business with veteran-owned status
- Compliance expertise with federal 911 calling regulations
Associations and certifications
- SWaM Certification
- Mitel Certified
- AVAYA Certified
Services
Unified Communications
MABC designs and implements Avaya Cloud, RingCentral MVP, and Mitel MiVoice solutions to streamline business communications. Our systems integrate voice, messaging, and collaboration tools for seamless remote and on-site operations. With certified technicians and 24x7 support, we ensure reliable, scalable deployments for enterprises of all sizes.
In-Building Cellular
We deploy Nextivity Cel-Fi and WilsonPro systems to eliminate cellular dead zones in commercial buildings. Solutions enhance coverage for emergency calls, staff communication, and mobile app usage. Compliant with federal 911 regulations, our installations support safety and operational efficiency across campuses and high-density facilities.
Contact Centers
MABC partners with Five9 to deliver cloud-based contact center platforms with AI-driven automation and omnichannel capabilities. Our certified engineers optimize agent tools, supervisor dashboards, and CRM integrations to improve customer service metrics. 24x7 support ensures uninterrupted operations for mission-critical call centers.
Network Infrastructure
We provide structured cabling, data networking, and Wi-Fi solutions to support high-performance IT environments. Services include site surveys, design, and deployment of scalable infrastructure for businesses and educational institutions. Our engineers ensure compliance with industry standards for security and reliability.
Emergency Notification
MABC integrates 911inform's location discovery platform with phone systems to meet federal emergency calling requirements. The solution provides first responders with precise caller locations, building maps, and real-time alerts during crises. Features include door control, medical team notifications, and LTE backup for uninterrupted service.
Questions
What telecom services does MABC offer?
MABC provides unified communications, SIP trunking, SD-WAN, contact centers, in-building cellular boosters, and network infrastructure design. We specialize in Avaya, Mitel, and RingCentral solutions for businesses and public sector organizations.
How does MABC support emergency compliance?
We integrate 911inform's platform to meet federal 911 calling requirements, providing precise location data to first responders. Systems include door control, real-time alerts, and LTE backup for uninterrupted emergency communication.
Which areas does MABC serve?
MABC serves Virginia, North Carolina, and surrounding Mid-Atlantic regions, including Portsmouth, Richmond, Norfolk, Raleigh, and Wilmington. Our technicians support onsite and remote deployments across commercial, government, and education sectors.
Is MABC a certified minority-owned business?
MABC holds SWaM certification as a small business veteran-owned enterprise in Virginia. We partner with state agencies and contractors to deliver cost-effective, compliant telecom solutions.
