Business Details
45 Years
experience
Luxury Hotel in Grand Rapids, MI | Amway Grand Plaza
Amway Grand Plaza has been a cornerstone of hospitality in Grand Rapids since its establishment in 1981. Originally built in 1913 as the Pantlind Hotel, our property has undergone meticulous restoration to preserve its historic charm while offering modern luxury. We pride ourselves on delivering exceptional guest experiences through personalized service, elegant accommodations, and world-class amenities. Our team combines decades of expertise in hospitality with a deep commitment to maintaining the hotel's legacy as one of America's finest historic hotels. From our award-winning dining venues to our expansive event spaces, every aspect of our operation reflects a dedication to quality and attention to detail. We maintain rigorous standards across all departments, ensuring every guest receives the highest level of service.Our location in downtown Grand Rapids positions us as a gateway to the city's vibrant cultural scene, while our sustainability initiatives demonstrate our commitment to responsible tourism. With a proven track record of excellence spanning multiple decades, we continue to set the standard for luxury hospitality in West Michigan. Our staff undergoes continuous training to maintain industry-leading service protocols, and we regularly invest in facility upgrades to preserve our status as a premier destination. This combination of heritage, expertise, and innovation makes Amway Grand Plaza the preferred choice for discerning travelers and event planners alike.
Services
Rooms
Weddings
Amenities
Dining
Meetings & Events
Spa & Salon
Details
- Year established: 1981
Highlights and features
- We offer historic charm combined with modern luxury amenities.
- Our central downtown location provides easy access to Grand Rapids attractions.
- We maintain one of the world's largest gold-leaf ceilings as part of our historic preservation.
- Our team delivers personalized service with Midwestern hospitality.
- We feature multiple award-winning dining venues including Ruth's Chris Steak House.
What people say
Fantastic staff
Exceptionally clean room
Great service
Prime location
Wonderful service
Services
Rooms
Our guest rooms combine historic elegance with modern comfort featuring premium bedding, contemporary amenities, and stunning views of the Grand River or downtown skyline. Each room maintains original architectural details while providing modern conveniences like high-speed internet and smart entertainment systems. Guests enjoy access to our rooftop pickleball courts and fitness center during their stay.
Weddings
We offer comprehensive wedding planning services across multiple venues including the Imperial Ballroom and Pantlind Ballroom. Our team provides full coordination, custom dcor, and catering services for ceremonies and receptions of all sizes. The hotel features dedicated event specialists and comprehensive packages that include overnight accommodations for wedding guests.
Dining
Our dining options include Ruth's Chris Steak House, MDRD, and The Kitchen by Wolfgang Puck. The Lumber Baron Bar and Right Bank Wine Selections provide premium beverage experiences. All venues emphasize locally sourced ingredients and feature menus crafted by award-winning chefs, with options ranging from fine dining to casual bistro fare.
Meetings & Events
We provide over 50,000 square feet of flexible meeting space including ballrooms, boardrooms, and breakout spaces. The hotel features state-of-the-art audiovisual equipment, dedicated event coordinators, and customized catering services. Our central downtown location and ample parking make us accessible for both local and out-of-town attendees.
Spa & Salon
Celeste Salon & Spa offers a full range of beauty and wellness services including hair care, nail treatments, facials, and massage therapy. The facility features private treatment rooms, a relaxation lounge, and a dedicated men's services area. All treatments use premium products from trusted beauty brands.
Questions
What amenities are available at Amway Grand Plaza?
We offer rooftop pickleball courts, fitness center access, multiple dining options, and complimentary concierge services for all guests.
How do I book a room at Amway Grand Plaza?
Rooms can be booked directly through our website, by calling 616.774.2000, or through major travel booking platforms.
What dining options are available at the hotel?
We feature Ruth's Chris Steak House, MDRD, The Kitchen by Wolfgang Puck, and several bars and lounges serving breakfast, lunch, and dinner.
Is the hotel accessible for guests with disabilities?
Yes, we offer ADA-compliant rooms and facilities, with detailed accessibility information available on our website.
What is the hotel's cancellation policy?
Policies vary by booking type, with details provided during the reservation process and available through our guest services team.
Does the hotel offer event planning services?
Yes, we provide comprehensive event planning for weddings, conferences, and special events with dedicated specialists and customizable packages.
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