Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing Services in Grand Rapids, MI
McDonald Plumbing has served West Michigan for over 70 years, establishing itself as a trusted leader in residential and commercial plumbing services. Founded in 1955 by Ed McDonald and continued by his son Scott, the company prioritizes service excellence over new construction, specializing in sewer and water systems. Our team employs advanced technologies like trenchless pipe replacement and video inspection to minimize property disruption while ensuring durable solutions. We guarantee transparent pricing, written quotes before work begins, and 24/7 emergency availability to address urgent plumbing needs.With decades of local expertise, we protect properties during service through meticulous floor coverings and cleanup, treating every home and business as if it were our own. Our 4-way guarantee underscores our commitment to quality, reliability, and customer satisfaction. As a family-owned business, we combine generational knowledge with modern techniques to deliver efficient, code-compliant plumbing solutions tailored to Michigan's climate challenges, including frozen pipe thawing and basement waterproofing.
Services
Residential Plumbing
Commercial Plumbing
Emergency Services
Sewer Cleaning
Trenchless Technology
Details
- Year established: 1955
Highlights and features
- We have over 70 years of plumbing experience in West Michigan.
- Our 24/7 emergency service responds to urgent plumbing needs promptly.
- We use trenchless technology to minimize property damage during repairs.
- We provide written quotes before starting any plumbing work.
- Our trained technicians prioritize property protection during all services.
What people say
Very Respectful
Great Service
Professional Technicians
Prompt Response
Property Protection
Services
Residential Plumbing
McDonald Plumbing delivers comprehensive residential plumbing solutions including water heater installation, sump pump systems, and leak detection. Our technicians prioritize property protection with floor coverings and cleanup. With 70+ years of local experience, we address Michigan-specific challenges like frozen pipes while maintaining transparent pricing and 24/7 emergency availability.
Commercial Plumbing
Our commercial plumbing services handle new construction, remodeling, and emergency repairs for businesses in West Michigan. Using industrial-grade equipment and trenchless technology, we minimize operational disruption. The team provides detailed diagnostics and cost-effective solutions for complex commercial systems, backed by our 4-way guarantee and 24/7 emergency response capability.
Emergency Services
Available 24/7/365, our emergency plumbing service addresses urgent issues like sewer backups, burst pipes, and frozen lines. Technicians respond promptly with specialized equipment for immediate problem resolution. We provide clear cost estimates before work begins and implement protective measures to prevent property damage during emergency repairs.
Sewer Cleaning
Using high-pressure jetting and video inspection, we thoroughly clean and diagnose sewer lines for residential and commercial properties. Our process includes televising every cleaned sewer to identify potential issues. Advanced equipment handles root intrusion and blockages while minimizing landscape disruption through trenchless methods.
Trenchless Technology
Our trenchless plumbing solutions replace underground pipes without extensive excavation, preserving driveways, landscaping, and structures. This technology reduces restoration costs and project timelines while providing durable pipe replacements. Technicians use specialized equipment to install new pipes through existing access points, minimizing property disturbance.
People
Ed McDonald
Founder
Ed McDonald established the company in 1955, focusing on service excellence over new construction. His commitment to quality and customer satisfaction laid the foundation for the family-owned business's 70+ year success in West Michigan.
Scott McDonald
President
Scott McDonald continues his father's legacy, leading the company with over 40 years of plumbing expertise. He maintains the family commitment to service excellence while integrating modern technologies like trenchless pipe replacement to better serve residential and commercial clients.
Questions
What plumbing services do you offer in Grand Rapids?
We provide residential and commercial plumbing services including sewer cleaning, trenchless technology, emergency repairs, water heater installation, and basement waterproofing across West Michigan.
Are your plumbers available for emergencies?
Yes, our 24/7 emergency service responds to urgent plumbing issues like burst pipes, sewer backups, and frozen lines throughout Grand Rapids and surrounding areas.
How does your trenchless plumbing technology work?
Our no-dig technology replaces underground pipes through existing access points, minimizing excavation. This preserves landscaping and structures while providing durable pipe replacements using specialized equipment.
Do you service both homes and businesses?
Yes, we offer tailored plumbing solutions for residential properties and commercial buildings, including emergency response, system maintenance, and code-compliant installations for both sectors.
What makes your company different from other plumbers?
With 70+ years of local experience, we combine generational expertise with modern technology. Our 4-way guarantee ensures written quotes, property protection, transparent communication, and quality workmanship.
How quickly can you respond to service requests?
Emergency calls receive immediate attention with technicians typically arriving within hours. Scheduled services are completed promptly as promised, often offering same-day or next-day appointments.
Videos
Reviews (4)
Mark Korodan
Jul 27, 2022
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We just had the water main to our house replaced by McDonald Plumbing. The crew arrived on schedule. The service performed was beyond our expectations. The work took less time than estimated, and there was no mess to clean up after. If I ever need a plumber in the future I will use McDonald.
Henry Noffsinger
Mar 07, 2022
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The plumbers who showed up were absolutely amazing. Very talkative & informative. Absolutely amazing service & I appreciate all the things that were done to accommodate my family & I today. You guys rock & will be my go to for plumbing issues from now on!
Helen Dieleman
Nov 11, 2021
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Don't make the mistake I did by not calling McDonald Plumbing first. They are a 1st class Plumbing company. When they came the 1st time they took a visual look of the layout of our lines and then put a camera down the main line to the street. They showed me burrs that had formed on the inside of our 50 year old pipes. The burrs had to go. They came a second time with a good size crew who got right to work.
They reamed out the burrs , got rid of some old pipes, cleaned things up and were on their way in less than half a day. Excellent service, hard working crew, and all around good people to work with. Remember, call McDonald Plumbing the 1st time.
They reamed out the burrs , got rid of some old pipes, cleaned things up and were on their way in less than half a day. Excellent service, hard working crew, and all around good people to work with. Remember, call McDonald Plumbing the 1st time.
Mike Long
Jun 30, 2021
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Andrew and Ian repaired an outside sump pump drainage pipe problem with expertise, knowledge and skill! Another company might have recommended replacing the pipe but they just took out the tree roots which were causing the problem. We totally trust them and they treated us like family!
