Business Details
45 Years
experience
Expert Chimney Services in Grandville, MI
Hancock Chimney Service has been a trusted name in chimney care for 44 years, serving homeowners across West Michigan. Our team of certified professionals is dedicated to ensuring the safety, efficiency, and longevity of your chimney system. We specialize in comprehensive inspections, precision cleaning, and expert repairs, utilizing advanced tools like video scanning technology to deliver transparent, reliable results.As an authorized HeatShield dealer and holder of multiple industry certifications, we combine technical expertise with a commitment to customer education. Whether addressing routine maintenance or complex structural issues, our goal is to protect your home and family while preserving the warmth and comfort your fireplace provides.
Services
Chimney Inspections
Chimney Sweeping
Chimney Repair
Dryer Vent Sweep
Gas Fireplace Repair
Wood-Burning Stoves
Chimney Liner Repair
Chimney Caps
Masonry Repairs
Installation Services
Details
- Year established: 1981
Highlights and features
- 44 years of specialized chimney service experience
- CSIA-certified technicians with factory-trained expertise
- Detailed inspection reports with video scan documentation
- Licensed and insured under Michigan Mechanical License #71-06504
- Authorized HeatShield chimney liner repair specialists
Associations and certifications
- Chimney Safety Institute of America (CSIA)
- National Fireplace Institute (NFI)
- HeatShield Certified Installers
What people say
Professional service
Expert technicians
Thorough inspections
Reliable repairs
Excellent customer service
Services
Chimney Inspections
Our certified technicians perform comprehensive chimney inspections using advanced video scanning technology. We follow NFPA 211 standards to identify structural issues, flue damage, and safety hazards. Each inspection includes a detailed report with repair recommendations to maintain optimal chimney function and home safety.
Chimney Sweeping
Professional chimney sweeping removes creosote buildup and debris using HEPA-filtered vacuums and wire brushes. We protect interiors with tarps and provide digital reports documenting system cleanliness. Annual sweeping prevents fire hazards and maintains efficient fireplace operation for wood-burning systems.
Chimney Repair
We specialize in masonry repairs including tuckpointing, crown reconstruction, and flashing replacement. Our HeatShield-certified technicians repair damaged flue liners and install stainless steel liners meeting NFPA 211 code. Prompt leak repairs prevent costly water damage to chimneys and surrounding structures.
Gas Fireplace Repair
Our NFI-certified technicians service gas inserts, log sets, and venting systems. We diagnose ignition issues, clean burners, and ensure proper venting for safe operation. Regular maintenance maximizes efficiency and extends the lifespan of gas fireplace systems.
Dryer Vent Sweep
Professional dryer vent cleaning eliminates flammable lint buildup using rotary cleaning systems. We clear exhaust paths, clean terminations, and inspect ductwork to prevent fire hazards. Annual maintenance improves dryer efficiency and reduces energy costs for residential clients.
People
Ken & Dee Hancock
Owners
Ken & Dee Hancock founded Hancock Chimney Service 44 years ago with a commitment to excellence in chimney care. Their leadership established industry standards for safety and technical expertise in West Michigan.
Tarah Houseman
COO
Tarah Houseman oversees daily operations with 20+ years of chimney industry experience. She ensures service quality and customer satisfaction while managing technician training and compliance programs.
Nate Beld
Field Service Coordinator
CSIA-certified technician Nate Beld coordinates service teams with NFI #173727 accreditation. His 15-year career focuses on complex chimney diagnostics and code-compliant repair solutions for residential clients.
Jason Rose
Senior Lead Technician
Senior technician Jason Rose (CSIA #5429) specializes in chimney relining and HeatShield applications. He trains staff on advanced inspection techniques and ensures adherence to safety protocols during all service calls.
Josh Wyckoff
Certified Assistant
Certified assistant Josh Wyckoff (CSIA #10280) supports inspections and repairs with meticulous attention to detail. He assists in customer education about chimney maintenance and fire safety practices.
Questions
How often should I have my chimney inspected?
The NFPA recommends annual chimney inspections to ensure safety and efficiency, even if the chimney isn't regularly used.
Are your technicians certified?
All technicians hold CSIA certification with additional NFI accreditations for specialized gas and wood-burning system expertise.
Do you provide inspection reports?
Yes, we include detailed written reports with video scan documentation for every chimney inspection service performed.
What chimney repair warranties do you offer?
We provide manufacturer warranties on HeatShield liner repairs and stainless steel components, plus labor guarantees for all work performed.
Can you repair chimney leaks?
Yes, we diagnose and fix chimney leaks through masonry repairs, flashing replacement, and waterproofing solutions to prevent water damage.
Do you service gas fireplaces?
Yes, our NFI-certified technicians service gas inserts, log sets, and venting systems for optimal performance and safety.