Business Details
9 Years
experience
Your Trusted Property Management Partner in Grand Rapids
Founded in 2017, Reali was established to address the need for professional condominium management in West Michigan. Our team consists of credentialed managers through the Community Associations Institute, demonstrating our commitment to education and ethical practices. We prioritize transparency, utilizing automated systems for financial reporting and vendor relationships to streamline community operations. With expertise in condominium management, development transitions, and real estate sales, we serve communities across West Michigan. Our leadership team brings decades of combined experience in property management and real estate, ensuring clients receive informed guidance.We maintain affiliations with industry organizations like the Michigan Association of Condominium Associations and National Association of Realtors to stay at the forefront of best practices. Our 24/7 online portal provides residents with convenient access to account management tools, fostering communication and efficiency. By combining technical expertise with personalized service, we aim to enhance community living experiences while preserving property values.
Services
Condominium Management
Development Management
Real Estate Sales
Property Maintenance
Community Development
Details
- Year established: 2017
Highlights and features
- Our team holds CAI credentials demonstrating industry expertise
- 24/7 online portal for payments and maintenance requests
- Transparent monthly financial reporting with automated systems
- Experienced managers with local West Michigan market knowledge
- Established vendor relationships for competitive service pricing
Associations and certifications
- Community Associations Institute
What people say
Friendly, responsive team
Improved community aspects
Professional and easy to work with
Exceeded expectations
Above and beyond service
Services
Condominium Management
Our condominium management service provides dedicated credentialed managers, cross-trained support staff, and automated systems for community operations. We handle maintenance requests, financial reporting, and vendor coordination while maintaining transparent communication with residents through 24/7 online access. Our team implements standardized processes to ensure consistent service delivery across all managed communities.
Development Management
We guide communities through the developer transition process with budget forecasting, advisory committee training, and regulatory compliance. Our services include rulebook creation, title document management, and coordination between builders and future homeowners. We establish operational frameworks that ensure smooth transitions from construction to fully functioning associations.
Real Estate Sales
Our real estate team specializes in condominium resales with MLS listing services, professional marketing materials, and property preparation guidance. We leverage local market knowledge and coordinate with associations to ensure compliance during transactions. Our services include pricing strategy development and access to historical building records to maximize property value.
Vendor Coordination
We maintain a network of pre-vetted vendors for seasonal maintenance, landscaping, and capital improvement projects. Our competitive bidding process ensures cost-effective service delivery while maintaining quality standards. We manage vendor scheduling, contract administration, and performance evaluation to protect community interests.
Financial Reporting
Our financial reporting service provides monthly statements with complete transparency and automated tracking of association funds. We implement budgeting frameworks aligned with community needs and maintain accurate records for audits. The online portal allows residents to access account information and make payments securely at any time.
People
Rachel Kegley
Founder
With a successful property management career in Chicago, Rachel founded Reali in 2017. Holding multiple industry credentials, she specializes in condominium management and community development transitions while maintaining a strong focus on ethical practices.
Lindsay Osborn
Team Leader
As a credentialed manager with extensive local knowledge, Lindsay leads team operations while managing client relationships. She brings organizational expertise from raising four children and deep West Michigan roots to community management solutions.
Jason Kegley
Team Leader, Realtor
Jason combines property management expertise with real estate experience, having previously worked in Chicago's seafood industry. He specializes in condominium sales and market analysis while leveraging local knowledge to maximize property values.
Tyler Berg
Accountant
As the firm's accountant, Tyler manages financial operations with attention to detail developed through years of golf and scouting activities. He ensures accurate reporting and budget management for all managed communities.
Robyn Clark
Community Manager
Robyn's passion for lighthouses reflects her dedication to community landmarks. She manages day-to-day operations while maintaining strong communication between residents and management teams across multiple properties.
Questions
What property management services do you offer?
We provide condominium management, development consulting, and real estate sales services with credentialed managers, automated systems, and transparent financial reporting.
Are your managers certified professionals?
All our managers hold credentials through the Community Associations Institute, following national education and ethics standards even though Michigan doesn't require licensing.
How do you handle maintenance requests?
Residents submit requests through our 24/7 online portal with cross-trained staff handling processing, site visits, and vendor coordination for timely resolution.
What areas do you serve?
We primarily serve West Michigan including Grand Rapids, working with communities from initial development through established association management.
Can you help with property sales?
Our real estate team provides MLS listings, professional marketing, and property preparation guidance to maximize condominium resale values in the local market.
What makes you different from other management companies?
We combine industry credentials with local expertise, automated systems for transparency, and a proven track record improving communities through ethical practices.
