Business Details
Your Trusted Financial Partner in Winston-Salem, NC
Members Credit Union has been dedicated to empowering our members through personalized financial solutions since our founding. We prioritize our members' needs by offering a comprehensive range of services, including competitive deposit accounts, low-rate loans, insurance products, and investment planning. Our team of experienced professionals is committed to delivering exceptional service while fostering financial education and community engagement.With convenient access to over 5,400 shared branches nationwide and cutting-edge digital tools like real-time card control, we ensure our members can manage their finances effortlessly. Federally insured by the NCUA, we combine local expertise with national resources to help members achieve their financial goals with confidence.
Services
Auto Loans
Home Improvement Loans
Personal Loans
Savings Accounts
Credit Cards
Investment Planning
Insurance Products
Online Banking
Mobile App Services
Financial Education
Highlights and features
- We offer federally insured deposit accounts with competitive rates and low minimums.
- Our auto loans feature APRs as low as 3.99% with terms up to 84 months.
- We provide free financial education tools and college planning resources.
- Our members gain access to 5,400+ shared branches nationwide for convenience.
- We combine personalized service with innovative digital banking solutions like CardNav.
Associations and certifications
- NCUA
What people say
Great customer service
Competitive loan rates
User-friendly mobile app
Financial education resources
Convenient shared branches
Services
Auto Loans
Members Credit Union offers auto loans with APRs starting at 3.99% for new and used vehicles. Terms extend up to 84 months with flexible financing options. Our loans include no origination fees or prepayment penalties, helping members purchase vehicles affordably while maintaining financial flexibility.
Home Improvement Loans
Funds for home upgrades with competitive APRs and terms tailored to project needs. Loans support repairs, energy efficiency improvements, and major renovations. Members benefit from fixed rates and personalized guidance to enhance property value while managing debt responsibly.
Savings Accounts
Investment Planning
Digital Banking
People
Paula Moreland
MEMBERS Financial Services Representative
Paula Moreland provides investment planning services at Members Credit Union. With expertise in retirement strategies and wealth management, she offers personalized financial consultations. Her background includes comprehensive training in securities and advisory services through LPL Financial partnerships.
Questions
What loan types does Members Credit Union offer?
We provide auto loans, home improvement loans, personal loans, mortgages, and lines of credit with competitive rates and flexible terms.
How can I access my accounts outside business hours?
Use our 24/7 digital banking platform or mobile app for account management, bill payments, and transaction monitoring from any device.
Are my deposits insured at Members Credit Union?
Yes, all deposits are federally insured up to $250,000 by the NCUA, protecting your funds against institutional failure.
Can non-residents join Members Credit Union?
Membership eligibility extends to individuals and businesses meeting specific criteria across our service areas in North Carolina.
What financial education resources are available?
We offer college planning tools, budgeting guides, and youth financial literacy programs to help members make informed money decisions.
How do I report a lost or stolen debit card?
Call our dedicated hotline at (888)-241-2510 for immediate card deactivation and replacement assistance available 24 hours daily.
