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Your Trusted Partner for IT Solutions & Digital Transformation
Black Box is a global leader in digital infrastructure solutions, delivering network and system integration, managed services, and technology products to Fortune 100 and top global enterprises. With a presence across six continents, we serve industries including finance, healthcare, retail, and manufacturing, combining cutting-edge technology with 40+ years of expertise. Our commitment to innovation is reflected in our state-of-the-art connectivity infrastructure, data center solutions, and cybersecurity services designed to future-proof businesses. We prioritize sustainability through robust environmental policies and strive for diversity, equity, and inclusion within our workplace. Our global team of certified technicians and engineers provides 24/7 support, ensuring minimal downtime and optimal performance for clients worldwide.Through strategic partnerships and a 'GLOCAL' approach, we deliver tailored solutions that align with local market needs while maintaining global standards. Our ISO 14001 certification underscores our dedication to responsible business practices. From AI-powered contact centers to hyperscale data centers, we empower organizations to navigate digital transformation with confidence. Our end-to-end services span consulting, deployment, and ongoing management, enabling clients to focus on core business objectives. With 3,600+ universal representatives and 75 delivery centers, we combine technical excellence with operational agility to drive customer success in an ever-evolving digital landscape.
Services
IT Solutions
Cybersecurity
Data Center Services
Managed Services
Network Integration
Cloud Solutions
Technology Products
Consulting Services
Field Services
Support Services
Highlights and features
- We offer 40+ years of proven expertise in global IT infrastructure deployment
- Our 3,600+ certified technicians provide 24/7 support across 75 international delivery centers
- We implement ISO-certified environmental management practices in all operations
- Our 'GLOCAL' approach combines global standards with localized execution
- We maintain 3,000+ industry certifications for technical excellence assurance
Associations and certifications
- ISO 14001:2015
Services
IT Solutions
Black Box delivers comprehensive IT solutions including network infrastructure, cloud integration, and digital workplace transformation. Our services help enterprises optimize operations through hybrid workplace solutions, structured cabling design, and advanced audio-visual systems. With global deployment capabilities, we implement scalable technology frameworks that enhance business continuity and operational efficiency across 35+ countries.
Cybersecurity
Our cybersecurity offerings include Managed XDR, infrastructure security, and identity management solutions. We provide threat detection, vulnerability management, and secure KVM systems to protect critical data assets. With defense-grade systems and battle-tested reliability, our solutions ensure mission-critical security for financial institutions, healthcare providers, and government agencies worldwide.
Data Center Services
We offer full lifecycle data center services from design and construction to ongoing support. Our hyperscale data center solutions include infrastructure optimization, connectivity solutions, and support services. With recent expansion in Minnesota and global delivery centers, we provide scalable facilities that meet Tier III/IV standards while maintaining 99.999% uptime reliability for enterprise clients.
Managed Services
Black Box provides 24/7 managed services including service desk support, staff augmentation, and UCaaS solutions. Our NOC/SOC operations monitor systems globally, while certified technicians handle incident management and request fulfillment. These services reduce operational costs by 30-40% through standardized processes and ServiceNow-powered automation for enterprise clients.
Technology Products
We distribute specialized technology products including KVM solutions, digital signage systems, and fiber connectivity equipment. Our brands like Emerald 4K KVM over IP and Radian Video Wall Controllers enable mission-critical operations in control rooms and data centers. These products support AVoIP, secure infrastructure, and USB connectivity for enterprise environments.
Questions
What industries does Black Box serve?
Black Box serves Fortune 100 companies and enterprises across finance, healthcare, retail, manufacturing, government, education, and transportation sectors globally.
Do you offer 24/7 IT support services?
Yes, our global NOC/SOC provides 24x7x365 monitoring and support services through ServiceNow-powered service desks in multiple languages.
What cybersecurity solutions do you provide?
We offer Managed XDR, infrastructure security, identity management, and threat vulnerability management with defense-grade secure KVM systems.
Can you handle multinational IT deployments?
With 75+ delivery centers and technicians in 120+ countries, we manage global multisite deployments for network infrastructure and technology refresh projects.
Do you provide data center construction services?
Yes, we design, build, and support hyperscale data centers including the recent Minnesota facility with Tier III/IV compliance capabilities.
What technology products do you offer?
We provide KVM solutions, digital signage systems, fiber connectivity products, and AV over IP equipment under brands like Emerald® and Radian.
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