Business Details
22 Years
experience
Trusted Property Management Services in Reno
Kromer Investments has been a trusted leader in property management since 2004, building on over three decades of hands-on experience by its founding principals. Our team of 100+ professionals delivers the Owner-Managed Advantage, treating every property as if we own it ourselves to maximize tenant satisfaction and investor returns. We combine vertical management expertise with cutting-edge technology like Rent Manager software to streamline operations and provide real-time asset access.Our commitment to energy-efficient, environmentally sustainable communities is demonstrated through Green Globes-certified developments. With specialized services spanning accounting, marketing, and technology integration, we serve California and Nevada markets while maintaining local expertise through strategic partnerships with UNR and Reno Aces. Our staff's extensive industry knowledge ensures tailored solutions for small studios to large townhomes.
Services
Property Management
Accounting Services
Marketing Solutions
Technology Integration
Sustainability Programs
Details
- Year established: 2004
Highlights and features
- We offer 30+ years of property management expertise
- Our Owner-Managed Advantage ensures personal investment in every property
- We implement Rent Manager software for real-time asset access
- Our purchasing power reduces client costs through bulk procurement
- We provide specialized marketing strategies with local market expertise
Associations and certifications
- Green Globes
What people say
Wonderful experience
Great complex
Superb customer service
Smooth move-in
Attentive staff
Services
Property Management
Our Owner-Managed Advantage approach treats every property as if we own it, ensuring tenant satisfaction and maximum ROI. We handle everything from maintenance to financial reporting while implementing technology solutions that streamline operations. With expertise in managing properties from small studios to large townhomes, our 100+ professionals deliver tailored management strategies that consistently produce market-leading results.
Accounting Services
We provide comprehensive accounting, budgeting, and financial reporting services with real-time access through our Rent Manager software. Our systems track transactions, manage work orders, and deliver customizable reports while maintaining strict financial controls. Certified professionals ensure accurate record-keeping and transparent financial communication for property owners and investors.
Marketing Solutions
Our marketing division creates customized strategies using 3D floorplans, aerial drone videos, and targeted digital campaigns. We leverage local partnerships with UNR and Reno Aces to reach specific demographics while managing online reputation and curb appeal. Our certified team develops comprehensive marketing plans that enhance property visibility and attract quality tenants.
Technology Integration
We implement Rent Manager software and home automation products to enhance efficiency and tenant experience. Our technology solutions include SMS communication, online payments, smart thermostats, and mobile access portals. These systems reduce operational costs while providing residents with modern conveniences and owners with real-time property insights.
Sustainability Programs
Our Green Globes-certified developments focus on energy conservation and environmental responsibility. We implement water-saving systems, efficient material usage, and sustainable construction practices while maintaining property value. These initiatives reduce operating costs and appeal to environmentally conscious tenants without compromising community quality.
People
Lisa Lynes
Executive Officer of Multi-Family Operations
With 30+ years in multi-family operations, Lisa oversees Kromer's property management with extensive industry knowledge. She joined in 2023 after a successful career in the sector, focusing on operational excellence while enjoying family time and outdoor activities.
Fred Sears
Senior Controller
CPA Fred brings expertise in financial management from residential development companies. He leads accounting operations with a focus on team building, while enjoying outdoor pursuits like boating and mountain biking in his free time.
Koralynn Birmingham
Portfolio Manager
Starting as a leasing professional in 2015, Koralynn now manages five Sparks communities. She focuses on team development and customer service excellence while enjoying time with her family and mini goldendoodle.
Lucy Martinez
Portfolio Manager
With a multi-family career since 2014, Lucy leads her team to success after progressing from leasing professional to portfolio manager. She balances work with quality time raising her son and creating lasting memories.
Sylvia Wolf
Portfolio Manager
Transitioning from warehouse management in 2021, Sylvia quickly became known for developing high-performing teams. She joined Kromer in 2023 and enjoys traveling with her family while building successful management strategies.
Questions
What makes Kromer's property management different?
Our Owner-Managed Advantage approach treats every property as if we own it, combining personal investment with professional expertise to maximize returns and tenant satisfaction.
How does the $0 deposit program work?
Most communities offer deposit alternatives through low-cost insurance policies that eliminate upfront security and pet deposits while maintaining property protection standards.
What payment options are available?
We offer convenient online rent payments accessible from any location, with transaction tracking and automatic payment options available through our renter portal system.
How do you handle maintenance requests?
We complete 93% of work orders within 24 hours through our responsive maintenance teams, with service supervisors available for urgent needs across all managed communities.
What technology platforms do you use?
We utilize Rent Manager software for property management, with integrated systems for SMS communication, smart home features, and real-time owner access portals.
How do you market rental properties?
Our marketing combines 3D floorplans, aerial drone videos, and targeted digital campaigns with local partnerships to reach specific demographics and maximize property visibility.
