Business Details
31 Years
experience
Leadership & Team Building Consulting Services
The Steven Gaffney is a premier consulting firm dedicated to transforming organizations through evidence-based strategies for team development and leadership excellence. With over 30 years of experience, we specialize in creating Consistently High Achieving Teams (CHAT) by addressing complex challenges such as communication breakdowns, siloed operations, and leadership inefficiencies. Our methodologies, trusted by Fortune 500 companies, government agencies, and military organizations, focus on fostering accountability, proactive honesty, and collaborative innovation. We deliver tailored solutions through seminars, one-on-one advising, and proprietary frameworks like the 12 Essential Elements of CHAT.Our team of experts, led by CEO Steven Gaffney, combines decades of research with practical application to ensure measurable results. By prioritizing transparency and client-centric approaches, we empower organizations to achieve sustainable growth and operational excellence. Our proven track record includes helping clients reclaim millions in lost revenue, reduce meeting times by 83%, and triple proposal outputs. We are committed to advancing leadership capabilities and organizational cultures through continuous innovation and strategic alignment.
Services
Leadership Consulting
Team Seminars
Organizational Coaching
Cultural Assessment
Change Management
Details
- Year established: 1995
Highlights and features
- 30 years of experience transforming teams across 35+ industries
- Proven strategies used by Fortune 500 companies and government agencies
- Tailored solutions for communication, leadership, and cultural challenges
- Evidence-based CHAT framework with measurable ROI
- Personalized coaching from CEO Steven Gaffney, a recognized industry expert
What people say
5x faster decisions
75% negotiation reduction
Triple proposal output
30% satisfaction increase
Millions reclaimed
Services
Leadership Consulting
Our leadership consulting services help executives develop strategic communication skills and implement accountability frameworks. We work with C-suite leaders to align organizational goals with team capabilities through personalized coaching and actionable plans. Our approach combines decades of research with real-world application to drive measurable improvements in decision-making and team cohesion.
Team Seminars
Interactive team seminars focus on breaking down silos and improving collaboration through proven communication techniques. Participants learn to apply the CHAT framework to resolve conflicts and enhance productivity. Our sessions include practical exercises that translate immediately to workplace improvements, with clients reporting up to 75% faster decision-making times.
Cultural Assessment
Cultural assessment tools identify communication gaps and accountability issues within organizations. Our proprietary CHAT and Unconditional Power assessments provide detailed insights into team dynamics. These evaluations form the foundation for targeted interventions that have helped clients achieve 30-40% increases in employee satisfaction scores.
Change Management
Change management solutions guide organizations through complex transitions using structured implementation frameworks. Our Team Reboot Scaling Program trains internal champions to sustain cultural improvements. This approach has enabled clients to recover millions in lost revenue and maintain long-term operational efficiencies.
Online Training
AI-powered online training platforms deliver self-paced learning with real-time support. The CHAT system includes 11+ hours of video content and implementation guides. This scalable solution provides consistent results across distributed teams while maintaining personalized coaching elements through virtual consultations.
People
Steven Gaffney
CEO
Steven Gaffney is a renowned leadership expert with 30+ years of experience transforming organizations. He developed the CHAT framework used by Fortune 500 companies and government agencies. A cancer survivor and award-winning author, he specializes in evidence-based team development strategies.
Questions
What industries do you work with?
We serve Fortune 500 companies, government agencies, and organizations across 35+ industries including technology, aerospace, and healthcare.
How long does implementation take?
Most clients see measurable improvements within one fiscal quarter through our phased implementation approach.
Do you offer customized solutions?
Yes, we tailor our CHAT framework to each organization's specific needs through initial assessments and ongoing coaching.
What's your success measurement process?
We use proprietary assessments, satisfaction scores, and financial metrics to track progress against predefined KPIs.
Can small businesses benefit from your services?
Our scalable solutions work for organizations of all sizes, with specialized programs for mid-sized businesses.
Do you guarantee results?
We offer a 15-day money-back guarantee on our online programs and lifetime support for implementation success.
