Business Details
36 Years
experience
Your Trusted Auto Repair Experts in Winston Salem
Since 1990, Performance Automotive Service has been Winston-Salem's trusted destination for comprehensive auto repair solutions. Our family-owned business combines over 45 years of automotive expertise with certified technicians who deliver precise diagnostics and repairs for domestic and import vehicles. We prioritize transparent communication, providing clear estimates before service and guaranteeing all workmanship. Our commitment to excellence extends beyond technical proficiency - we maintain a customer-centric approach that includes convenient same-day repairs for most maintenance services.With ASE-certified professionals and licensed motor vehicle inspectors on staff, we ensure every repair meets rigorous industry standards while maintaining affordability. Our team's diverse experience spans classic muscle cars to modern hybrid systems, supported by ongoing training in advanced automotive technologies. We serve Winston-Salem and surrounding communities with a focus on building long-term trust through honest service and exceptional value.
Services
AC Repair
Brake Service
Transmission Repair
Check Engine Light
Alignment
Oil Changes
Tire Services
Vehicle Inspections
Details
- Year established: 1990
Highlights and features
- ASE Certified technicians with over 45 years of combined automotive experience
- Comprehensive diagnostics and repairs for all vehicle makes and models
- Transparent pricing with no hidden fees or surprise charges
- Same-day service available for most maintenance and repair needs
- Licensed motor vehicle inspectors with EPA Section 609 certification
Associations and certifications
- ASE Certified
What people say
Thorough work
Great explanations
Friendly service
Honest repairs
Expert technicians
Services
AC Repair
Our certified technicians diagnose and repair automotive air conditioning systems using EPA-certified refrigerant handling procedures. We service all vehicle makes and models, replacing worn components and recharging systems to restore optimal cooling performance. Our AC repairs include comprehensive diagnostics to identify leaks and ensure complete system functionality.
Brake Service
We provide complete brake system maintenance including pad replacement, rotor resurfacing, and hydraulic system repairs. Our licensed inspectors perform thorough brake evaluations to ensure safety compliance and prevent premature wear. Services include ABS diagnostics and replacement of all critical braking components to manufacturer specifications.
Transmission Repair
Our specialists handle both automatic and manual transmission repairs for domestic and import vehicles. Services include fluid changes, filter replacements, and complete transmission overhauls. We use advanced diagnostic tools to identify shifting issues and ensure proper torque converter operation for smooth drivability.
Check Engine Light
We perform computerized diagnostics using the latest OBD-II scanning equipment to identify check engine light causes. Our technicians interpret fault codes, test sensor functionality, and provide detailed repair recommendations. Services include system resets and post-repair verification to ensure complete issue resolution.
Vehicle Inspection
Our licensed inspectors conduct comprehensive vehicle safety inspections meeting North Carolina requirements. We examine braking systems, lighting, steering components, and emissions controls. The service includes detailed reporting of findings and necessary repairs to achieve inspection compliance.
People
Mark
Owner
With 45+ years in automotive repair since starting at 17, Mark established Performance Automotive Service in 1990. Former dealership technician and community college instructor, he specializes in classic muscle cars and advanced diagnostics.
Donna
Owner
Co-owner Donna partners with Mark in business operations and customer service. With extensive automotive industry experience since 1990, she ensures client satisfaction through transparent communication and service quality oversight.
Zach
Shop Foreman/Manager
ASE Certified Master Technician and licensed inspector, Zach has 18+ years experience. He holds a Bachelor's Degree from Appalachian State University and specializes in advanced diagnostics and hybrid vehicle systems.
Christian 'Ivan' Mejia
Technician
Certified technician with EV/hybrid expertise since 2018. Specializes in Jeep systems and holds multiple technical certifications. Licensed inspector with focus on precision diagnostics and customer communication.
Mike
Technician
ASE Certified technician since 2013 with diverse repair experience. Former industrial electronics professional trained at Mt Wachusett Community College. Licensed inspector with strong diagnostic and customer service skills.
Questions
What auto repair services do you offer?
We provide comprehensive services including AC repair, brake maintenance, transmission work, check engine diagnostics, and vehicle inspections for all makes and models.
Are your technicians certified?
Yes, our team includes ASE Certified Master Technicians and licensed motor vehicle inspectors with EPA Section 609 certification for refrigerant handling.
What are your business hours?
We're open Monday-Friday 8:30AM-5:30PM. Saturday and Sunday appointments available by special arrangement.
Do you offer same-day repairs?
Most maintenance services and many repairs like AC work and brake replacements can be completed the same day we receive your vehicle.
How do you handle repair estimates?
We provide detailed written estimates before starting any work, explaining required repairs and associated costs with no hidden charges.
What areas do you serve?
We serve Winston-Salem and surrounding communities including Clemmons, High Point, Kernersville, and Lexington, NC.
