Business Details
Luxury Jewelry & Timepieces in North Carolina
Windsor Jewelers has established itself as a premier destination for luxury jewelry and timepieces in North Carolina. As an Official Rolex Jeweler, we are part of a global network authorized to sell and service Rolex watches, ensuring authenticity and precision. Our expertise extends to Patek Philippe timepieces, certified pre-owned watches, and a curated selection of engagement rings, wedding bands, and fine jewelry from renowned designers. With over 30 years of experience, our team combines deep industry knowledge with a commitment to exceptional customer service. We offer a one-year warranty on all pre-owned timepieces, reflecting our confidence in quality and reliability.Our Charlotte and Winston-Salem showrooms provide personalized consultations and access to exclusive collections. We prioritize transparency, offering clear pricing and detailed guidance on selecting timeless pieces. Our dedication to craftsmanship and client satisfaction has earned us a trusted reputation in the jewelry industry. We serve clients seeking both investment-grade pieces and bespoke designs tailored to individual tastes. Through continuous engagement with evolving trends and technologies, we maintain our position as a leader in luxury retail.
Services
Engagement Rings
Wedding Bands
Rolex Watches
Patek Philippe
Fine Jewelry
Pre-Owned Timepieces
Jewelry Design
Watch Servicing
Custom Creations
Accessories
Highlights and features
- We offer over 30 years of expertise in luxury jewelry and horology.
- Our certified pre-owned watches include a one-year warranty.
- We provide access to exclusive Rolex and Patek Philippe collections.
- Our team delivers personalized service for custom jewelry projects.
- We maintain two convenient showrooms in North Carolina's major cities.
Associations and certifications
- Rolex
Services
Engagement Rings
Our engagement ring collection features solitaire, halo, and three-stone settings from leading designers. We offer customization options with various metals and diamond qualities. Clients receive expert guidance to select rings that reflect personal style and commitment.
Rolex Watches
As Official Rolex Jewelers, we provide new and certified pre-owned Rolex models with full warranties. Our inventory includes iconic collections like the GMT-Master II and Daytona. Servicing is performed by factory-trained technicians using genuine parts.
Fine Jewelry
We showcase collections from Charles Krypell, Benchmark, and other renowned designers. Our selection includes rings, earrings, and necklaces in precious metals and gemstones. Each piece undergoes rigorous quality inspection before display.
Watch Servicing
Our certified watchmakers perform maintenance and repairs for luxury brands. Services include movement overhaul, water resistance testing, and bracelet adjustments. We use manufacturer-approved tools and replacement components.
Custom Design
Our designers create custom engagement rings and jewelry tailored to client specifications. The process includes CAD modeling, metal selection, and stone sourcing. We guide clients through every step from concept to final craftsmanship.
Questions
What luxury watch brands do you carry?
We offer Rolex, Patek Philippe, Omega, Breitling, and IWC collections, including new, discontinued, and certified pre-owned models.
Do you provide warranties on pre-owned watches?
Yes, all WindsorTime pre-owned timepieces include a one-year warranty covering mechanical functionality and movement reliability.
Are engagement ring consultations available?
We provide complimentary in-person and virtual consultations for engagement ring selection and customization options.
What jewelry services do you offer?
Our services include custom design, ring sizing, stone replacement, appraisal, and cleaning for both jewelry and timepieces.
Where are your showrooms located?
We operate full-service locations in Charlotte (Phillips Place) and Winston-Salem (Stratford Road) North Carolina.
Can I sell my pre-owned watch?
We accept select pre-owned luxury watches for consignment after evaluation by our horology experts.
Videos