Business Details
Your Trusted Property Management Partner in Dallas
At First Avenue Realty, we redefine property management through a commitment to excellence, innovation, and personalized service. With decades of combined experience, our team specializes in managing single-family, multi-family, and commercial properties, offering a full suite of services designed to maximize investment returns while minimizing owner effort. Backed by Associa, America's largest HOA management company, we leverage cutting-edge technology and local market expertise to deliver seamless solutions tailored to each property's unique needs. Our 24/7 customer service ensures direct access to dedicated professionals who prioritize transparency, communication, and accountability in every interaction. From leasing and tenant screening to maintenance and financial reporting, we handle every detail with precision and integrity.Our Resident Benefits Package enhances tenant satisfaction through convenient online tools and priority support, while our Landlord Protection Plus program safeguards investments with comprehensive risk management strategies. With operations spanning the U.S. and Canada, we combine national resources with localized execution to serve diverse markets efficiently. Our leadership team brings extensive industry experience, including executives with over 30 years of managing institutional portfolios and specialized expertise in build-to-rent developments. Through strategic partnerships and a culture of continuous improvement, we empower property owners to achieve long-term success in competitive real estate markets.
Services
Property Management
Leasing Services
Maintenance Services
Accounting
Tenant Screening
Rent Collection
Resident Benefits Package
Landlord Protection Plus
Build to Rent
Acquisitions
Highlights and features
- We offer 24/7 personalized customer support with direct access to employees.
- Our extensive tenant screening ensures quality renters for your investment.
- We provide financial transparency with detailed monthly reporting and tax filings.
- Local market expertise across 35+ U.S. and Canadian locations maximizes returns.
- Our Resident Benefits Package enhances tenant satisfaction through priority maintenance.
What people say
Quick replies
Professional service
Helpful staff
Fast tenant placement
Transparent accounting
Services
Property Management
Our comprehensive property management handles day-to-day operations for single-family, multi-family, and commercial properties. We coordinate maintenance, tenant relations, and financial reporting while implementing risk management strategies. Our technology-driven approach combines national resources with localized execution to optimize investment returns across diverse markets.
Leasing Services
We specialize in minimizing vacancy through professional market analysis, pricing strategies, and marketing. Our leasing team conducts competitive rental price analyses and utilizes professional photography to attract qualified tenants. We manage the entire leasing cycle from property preparation to tenant placement.
Maintenance Services
Our maintenance solutions include 24/7 emergency support and scheduled repairs through vetted vendor networks. We ensure cost-effective service delivery with transparent billing and detailed transaction records. Our systems prioritize property preservation while maintaining tenant satisfaction through prompt response times.
Accounting
We provide comprehensive accounting services including rent collection, monthly financial statements, and tax compliance. Owners receive detailed transaction records through secure online portals with automated payment processing ensuring timely fund transfers.
Tenant Screening
Our thorough tenant screening process evaluates credit history, rental references, and criminal background checks. We implement standardized criteria to identify qualified tenants while ensuring compliance with fair housing regulations. This reduces risk and promotes long-term tenancy stability.
People
Kirk Gillespie
President, Rental Operations
With 12+ years in real estate investment and property management, Kirk standardizes rental operations and drives growth. He holds multiple broker licenses and a master's degree in Organizational Communication.
Cheryl Henderson
Vice President, Accounting and Finance
Cheryl directs accounting operations for 14 rental branches with prior experience in corporate finance and tax preparation. She holds an MBA and manages financial reporting for institutional clients.
Bryce Ross
Vice President of Operations
Bryce brings 7 years of property management experience and a Utah broker's license. He focuses on operational efficiency and customer service improvements while managing outdoor recreation interests.
Daniel Madison
National Director of Revenue and Sales
Daniel has over a decade of property management experience, including founding and selling a regional management company. He holds the Residential Management Professional designation and specializes in operational strategy.
Kellie Tollifson
National Director, Rental Expansion
With 28 years in residential property management, Kellie leads expansion strategies. She co-founded T-Square Properties and serves as a NARPM instructor with a Washington managing broker's license.
Questions
What property types does RHOME manage?
We manage single-family homes, multi-family units, and commercial properties nationwide.
How does RHOME handle maintenance requests?
Our 24/7 customer service connects you directly with employees who coordinate prompt maintenance solutions.
What accounting services are included?
We provide monthly financial reporting, tax filings, and transparent transaction records accessible through your online portal.
How quickly can RHOME find tenants?
Our local leasing specialists use market analysis and professional marketing to minimize vacancy periods.
Do you offer resident benefits?
Yes, our Resident Benefits Package includes online payments, priority maintenance, and renters insurance options.
