Business Details
36 Years
experience
Senior Living Foodservice Management Software
At Surequest, we are dedicated to revolutionizing foodservice operations in senior living and healthcare through innovative technology solutions. With over 35 years of industry experience, our team of healthcare experts, dietitians, and technologists has developed an all-in-one platform that digitizes foodservice from procurement to dining. Our mission is to enhance quality of life by streamlining operations, reducing administrative burdens, and fostering personalized dining experiences. Backed by AI-driven automation and a client retention rate of 98%, we serve over 2,500 communities across North America, managing hundreds of millions of meals annually.Our values of trust, integrity, and customer-centricity drive our continuous product development, ensuring our clients stay ahead of evolving industry challenges. From paperless kitchens to integrated point-of-sale systems, we empower operators to focus on what matters most: delivering exceptional care and satisfaction through every meal.
Services
Foodservice Management Software
Point of Sale Systems
EHR Integration
Digital Menu Boards
Paperless Kitchen Solutions
Self-Service Kiosks
Menu Management
Nutritional Analysis
Meal Ordering Platforms
Wireless Temperature Sensors
Details
- Year established: 1990
Highlights and features
- We offer 35+ years of specialized expertise in senior care foodservice technology
- Our platform integrates AI for automated menu substitutions and purchasing decisions
- We serve 2,500+ locations across North America with 98% client retention
- Our team includes experienced dietitians and former frontline healthcare foodservice professionals
- We provide dedicated training and support teams for seamless implementation
What people say
Boosted dining income
Improved mealtime satisfaction
Streamlined operations
Reduced waste
Dedicated support team
Services
Foodservice Management Software
Our comprehensive platform digitizes foodservice operations from truck to table. With live supplier integration, automated ordering, and AI-powered forecasting, it reduces administrative burdens while ensuring dietary compliance. The system manages 9,000+ recipes with nutritional data, allergen flags, and HACCP-ready options across multiple care levels.
Point of Sale Systems
Integrated POS solutions streamline meal transactions across care settings. Features include tablet-based tableside ordering, in-suite dining modules, and snack cart integration. The system connects with resident profiles for personalized service while maintaining accurate billing and dietary requirement tracking for 400,000+ daily patients.
EHR Integration
Surequest Connect automatically transfers ADT data, allergies, and diet orders from EHR systems. This eliminates manual entry errors and ensures staff have real-time access to critical dietary information. The integration supports multiple EHR providers and maintains compliance with healthcare regulations.
Paperless Kitchen Solutions
Transform kitchen operations with digital production worksheets, temperature monitoring, and compliance checklists. The system reduces paper waste while improving food safety tracking. Real-time alerts and automated reporting help maintain quality control across 2,500+ connected locations.
Self-Service Kiosks
Interactive kiosks and mobile portals enable resident self-ordering up to three days in advance. Features include graphic menu displays, dietary filtering, and direct payment processing. The system reduces staff workload while giving residents greater meal choice control across independent living and skilled nursing environments.
People
Sean Rowe
CEO
Sean Rowe, CEO of Surequest, has over a decade of experience in hospitality and technology. He acquired Surequest in 2016, focusing on developing an all-in-one ecosystem to enhance foodservice quality in senior care. Under his leadership, Surequest now serves hundreds of millions of meals annually.
Questions
What types of facilities does MealSuite support?
MealSuite serves skilled nursing, assisted living, independent living, acute care, CCRC, and behavioral health facilities across North America.
How does MealSuite integrate with existing systems?
Our platform integrates with EHR systems through MealSuite Connect and offers API access for third-party applications and supplier networks.
Can MealSuite help reduce food waste?
Yes, our AI-powered forecasting and automated ordering system reduces over-ordering and helps optimize inventory management across locations.
Is training provided for new users?
We offer comprehensive training programs including on-site support, video tutorials, and dedicated customer service teams for implementation.
How does the paperless kitchen solution work?
Digital production worksheets, temperature monitoring, and compliance checklists replace paper systems, reducing administrative tasks and improving food safety tracking.
What support options are available?
We provide dedicated training teams, 24/7 customer support, and regular software updates with new features based on client feedback.
