Business Details
45 Years
experience
Emergency
services
Trusted Auto Repair Services in Newport News
Guaranteed Auto Service has been a trusted name in automotive repair and maintenance since 1981, serving Newport News, VA, and surrounding areas. As a family-owned and operated business, we combine decades of hands-on experience with modern diagnostic technology to deliver honest, professional service for import and domestic vehicles. Our ASE-certified technicians prioritize transparency, using quality parts and eco-friendly practices while offering a nationwide warranty on most repairs.Affiliated with NAPA Auto Care, we uphold a strict code of ethics and provide the Peace of Mind Warranty, ensuring 24-month/24,000-mile coverage honored at thousands of locations. We serve communities including Chesapeake, Hampton, Virginia Beach, and Williamsburg, emphasizing customer education, fair pricing, and community trust. Recognized as the Daily Press Choice Award winner for Best Auto Repair for 15 consecutive years, our commitment to excellence remains unwavering.
Services
Auto Repair
Brake Repair
Transmission Repair
Oil Change
Emergency Repairs
State Inspections
Speedometer Calibration
Details
- Year established: 1981
Highlights and features
- ASE-certified technicians with 43 years of local experience
- NAPA Auto Care Peace of Mind Warranty included
- Eco-friendly products and practices since 1981
- Free diagnostics and transparent pricing
- Recognized as Newport News' top auto repair shop for 15 years
Associations and certifications
- NAPA Auto Care
What people say
Honest service
Certified mechanics
Excellent reputation
Fair pricing
Quick turnaround
Services
Auto Repair
Our ASE-certified technicians provide comprehensive auto repair services for import and domestic vehicles, using modern diagnostic technology and quality parts. Services include engine diagnostics, electrical system repairs, and suspension work. We guarantee reliable fixes with a nationwide warranty on qualifying repairs.
Brake Repair
We offer complete brake system inspections, pad replacements, rotor resurfacing, and hydraulic component repairs. Our technicians use precision tools to ensure optimal braking performance and safety. All brake services include a complimentary post-service diagnostic check.
Transmission Repair
From fluid changes to complete overhauls, our specialists handle automatic and manual transmission repairs. We use factory-grade equipment for accurate diagnostics and perform road tests to verify repairs. Most transmission services include a 2-year/24,000-mile warranty.
Oil Change
Our premium oil change service includes up to 5 quarts of motor oil, filter replacement, and chassis lubrication. We use synthetic-blend formulas meeting manufacturer specifications. This $39.95 special maintains engine longevity and includes a complimentary multi-point inspection.
State Inspections
We perform Virginia State Safety and Emissions Inspections using certified equipment. Our process includes brake efficiency checks, lighting system verification, and exhaust analysis. Failed inspections receive a detailed report with repair recommendations and re-inspection discounts.
Questions
What services does Guaranteed Auto Service offer?
We provide complete auto repair and maintenance including diagnostics, brake and transmission repair, oil changes, state inspections, and emergency services for import and domestic vehicles.
Are your technicians certified?
Yes, all our mechanics are ASE-certified with combined decades of experience in modern automotive technology and repair techniques.
Do you offer warranties on repairs?
Most repairs qualify for the NAPA Auto Care Peace of Mind Warranty, covering 24 months/24,000 miles nationwide at thousands of participating locations.
What are your business hours?
We operate Monday through Friday from 7:30 AM to 5:00 PM. Emergency services are available during regular business hours.
Do you service both foreign and domestic cars?
Yes, our technicians are trained and equipped to handle all import and domestic vehicles, including luxury and specialty models.
Where are you located?
We're located at 5800 Warwick Blvd, Newport News, VA 23607, serving Hampton Roads communities including Chesapeake, Virginia Beach, and Williamsburg.
